Field Services Team Lead

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

Are you a skilled water utility professional looking to take the next step in your career? We’re seeking a Field Services Team Lead to join our team and play a crucial role in delivering safe, reliable water service to our communities. In this role, you’ll lead and support field crews, oversee daily operations, and ensure compliance with safety and regulatory standards. If you thrive in a hands-on, team-driven environment and enjoy solving challenges in the field, we’d love to hear from you!

Accountabilities

• Lead and support Liberty staff and contractor crews in daily field operations
• Oversee the repair and maintenance of water mains, meters, valves, fire hydrants, and service lines to ensure system reliability
• Respond to and troubleshoot customer service issues in the field, escalating concerns as needed
• Organize and manage meter reading schedules, lock-off schedules, and service orders to optimize efficiency
• Maintain tools, equipment, and assigned vehicles while ensuring job site safety and regulatory compliance
• Utilize PC tablets and software to process service orders and update customer information
• Conduct water quality sampling, testing, and compliance reporting as needed
• Assist in job planning, scheduling, and coordination with internal teams and external contractors
• Ensure all work is performed in compliance with safety regulations, company policies, and environmental standards
• Participate in weekly safety meetings and training sessions to support a culture of safety and continuous improvement
• Perform other responsibilities as assigned by the Supervisor of Field Service

Education and Experience

• High school diploma or GED equivalent required
• SWRCB Grade 3 Water Distribution Certificate and Grade 1 Water Treatment Certificate, or ability to obtain within 18 months
• At least two years of experience in water utility operations, maintenance, or construction
• Proficiency in meter reading, service installations, and basic construction methods
• Ability to read blueprints, work orders, and technical manuals
• Proficient in basic computer applications (Windows, CIS software, tablets, and communication devices)
• Strong problem-solving and decision-making skills, especially in emergency situations
• Ability to lead crews, train team members, and provide clear instructions
• Strong communication skills, with a commitment to customer service and teamwork
• Ability to work independently and responsibly, making sound field decisions
• Valid California driver’s license with a clean driving record; Class A CDL may be required 
• Ability to work standby, holidays, weekends, and overtime as needed
• Must obtain CPR and First Aid certification

What We Offer

As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:

• Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
• Annual bonus and merit increase eligibility
• Company sponsored pension program, life insurance, and short-term & long-term disability
• Employee Stock Purchase Program 
• Free Employee Assistance Program & Headspace account
• 3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days 
• Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
• Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work 

Compensation

Expected pay: $36.85 - $46.06 per hour

Full pay range: $36.85 - $55.28 per hour

*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location. Base pay for this role is expected to fall within the min to mid-point. 

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America