C-17 Field Service Rep

C-17 Field Service Rep

Company:

Boeing Aerospace Operations

Job ID:

00000410937

Date Posted:

2024-01-24

Location:

USA - Charlotte, NC

Job Description Qualifications:

Boeing Global Services (BGS) is seeking a Field Service Representative to provide on-site C-17 company representation and technical support to the team at Charlotte Air National Guard Base, North Carolina in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.

Position Responsibilities:

• Utilize multi-disciplined technical expertise and company knowledge to assist the customer.  
• Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.  
• Develop and implement corrective actions to ensure customer satisfaction.  
• Understand customer expectations, assist customer in interpreting and using support data and documents, and provide technical on-the-job training.  
• Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.  
• Work unsupervised for extended periods of time in a wide variety of cultural/economic environments.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Charlotte Air National Guard Base, NC.

This position requires the ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Basic Qualifications (Required Skills/Experience):

• Minimum 5 years of experience maintaining and troubleshooting C-17A aircraft  
• Extensive knowledge/understanding of mechanical, environmental, avionics and flight control systems, and electrical/electronic systems  
• Must be able to function in a demanding on-call, around the clock operational environment
• Travel to other operating locations to assist with operations, maintenance, and recovery of aircraft will be required
• Willing to work any shift  

Preferred Qualifications (Desired Skills/Experience):

• Prefer candidates with proven experience maintaining and troubleshooting C-17 aircraft mechanical, electrical/electronic, environmental, and avionics systems
• Prefer previous military experience or extensive familiarity with military operations and written maintenance procedures
• Experience with C-17 field or depot is preferred
• Production Superintendent Experience is desired
• Extensive experience using maintenance data collection and analysis (G081) is desired
• Extensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desired

Typical Education/ Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years of related work experience or an equivalent combination of education and experience (e.g. Master+4 years of related work experience, 10 years of related work experience, etc.).

Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Shift:

This position is for variable shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $80,750 - $109,250

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We