Software Engineer II

Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.

Our organization, Enablement and Operations (E&O), enables commercial and public sector customers and partners to combine their human capital with new AI capabilities to change the frontier of how they operate. To accelerate this, we bring together sales, marketing, operations, and engineering to drive growth and strengthen our position as the partner of choice for AI transformation.

Join our dynamic team as a Software Engineer, where you'll play a pivotal role in driving innovation and efficiency through full-stack and low-code solutions. You'll collaborate with cross-functional teams to develop and deploy advanced workflows, enhance user interactions, and lead the integration of AI agents within production services.

This is an exciting time to join our group Customer Experience Engineering - CXP - and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications on Microsoft cloud services to deliver high value, complete solutions to enable our businesses, and enable Copilot application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

To succeed in this role, you will need to:

• Full stack development experience, with a passion to develop enterprise level software with high quality standards.
• Experience developing on cloud platforms, including monitoring performance and telemetry to drive continuous improvements.
• Solving Problems with Analytical Approach, extracting actionable insights to understand their implications within the solution context, solving problems and making decisions through a swift, informed, and strategic approach.
• Developing automated business solutions - Developing solutions by employing best tools available and guiding projects through development to ensure alignment with business requirements.
• Leveraging computer science principles and AI tools to design, develop, and optimize scalable business applications.

 Responsibilities

Application Design & Development

• Design, build, and deploy business applications leveraging cloud technologies.
• Leverage Dataverse, Cosmos DB for data modeling, storage, and integration.
• Utilize Azure Foundry for advanced automation, AI, or workflow integration.
• Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions.
• Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines.
• Proficiency in developing RESTful web services technologies.

Requirements Gathering & Solutioning

• Collaborate with business stakeholders to gather requirements and translate them into functional app designs.
• Prototype and iterate on solutions rapidly to meet business needs.

• Developing solutions to enable complex business solutions/workflows using full stack or low-code solutions, including Microsoft Copilot Studio and Azure services.

User Experience & Interface

• Create intuitive, user-friendly interfaces using Copilot Studio’s design tools, adaptive cards on agents, React.
• Gather user feedback and iterate on UI/UX for continuous improvement.

Testing, Quality Assurance, Governance & Compliance