Revenue Specialist I (ROPS)

What Will You Do? 

This position performs revenue cycle duties including but not limited to: 

processing patient insurance information through the patient intake process 

ensuring the timely and accurate submission of insurance claims 

collecting payment on outstanding patient balances 

Example of daily responsibilities includes: 

• Perform duties for revenue operations department related to either medical insurance billing, collections or patient access 

• Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics 

• Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing 

• Respond timely and accurately to payer communications 

• Collaborate with other revenue operations teams to ensure seamless processes across teams 

• Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information 

• Help identify process changes and opportunities for continuous improvements 

• Maintain current patient account information at all times 

• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies 

Other duties could include: 

• May be asked to work overtime as needed 

• Attend team meetings, phone conferences, and training as needed 

• Know, understand and follow teammate guidelines, employment policies, and department or company procedures 

Experience and required skills 

• No previous healthcare Experience is required 

• Excellent communication skills: (Written & Verbal). The position involves regular communication with insuran