Product Analyst - LINK, AVP

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Product Analyst, LINK

Who we are looking for:

We are looking for a Product Analyst to work with GlobalLINK & Markets product managers, business SMEs, clients and other stakeholders to create detailed business requirements and define functional requirements including constructing client solutions, workflow charts, report specifications, diagrams and screen mockups.

Partner with QA teams to define test cases and validate that solutions meet business needs. 

Track, manage, and resolve defects throughout the testing and production phases.

Document and track production incidents ensuring proper escalation and resolution. Support post-implementation reviews and continuous improvements efforts.

Why this role is important to us:

The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending, and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

You will be responsible for working with GlobalLINK & Markets stakeholders, partners to understand, analyze, and document business and technical requirements for LINK enhancements and integrations.

Manage LINK work streams coordination with business units, individual product team SMEs, development, quality assurance, external clients and core corporate functions on a daily basis.

Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What you will be responsible for

As a Product Analyst, you will:

• Work with GlobalLINK & Markets product managers, business SMEs, clients and other stakeholders to create detailed business requirements and define functional requirements including constructing client solutions, workflow charts, report specifications, diagrams and screen mockups.
• Partner with QA teams to define test cases and validate that solutions meet business needs. 
• Track, manage, and resolve defects throughout the testing and production phases.
• Document and track production incidents ensuring proper escalation and resolution. Support post-implementation reviews and continuous improvements efforts.
• Administration of system documentation including product development schedules, release schedules, bug tracking, etc. Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Communicate and collaborate effectively with many different team members across the business and technology areas. Facilitate and perform reviews of the project plan to ensure key timelines are sufficiently met and that there is consistency in the communication to project partners and senior managers.

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business.
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

What we value

• Demonstrated excellent written and oral communication skills
• Direct experience in the electronic trading of financial instruments, including but not limited to corporate FX, FX workflow, settlements, Swift messaging and settlement instructions.
• Analytical mindset to diagnose technical and business issues and drive resolutions efficiently
• Advanced skills with MS Office suite (including Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence).
• Knowledge and understanding of trading transfer protocols including FIX, SWIFT and experience in implementing API-based solutions.
• Excellent prioritization and resource management skills.
• Demonstrated skill driving results with imperfect information.
• Strong communication, organization and interpersonal skills.
• Financial services industry experience. Specifically, with electronic trading of FX and post-trade settlements.
• Electronic Trading System Workflow and User Experience design experience a plus.
• Detail oriented and self-motivated.

Education & Preferred Qualifications

• Bachelor’s degree in the supporting field with 7+ years of work experience as a system analyst or business analyst in capital markets, f