Site Account Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible. 

The Position:  

The Site Account Manager, Scheduling and Cell Logistics will be responsible for supporting the Site Account Specialist who are scheduling and monitoring patient treatment schedules for the manufacturing of BMS’s commercial autologous cellular immunotherapy products. They will serve as BMS cell therapy treatment center’s back up point of contact for patient scheduling when their primary contact is out of office.   

The primary duty of the Site Account Manager, Scheduling and Cell Logistics is to support and execute day-to-day operations and provide back up support to the Site Account Specialists (~ 65% of time) and participating in projects and working groups (~35%) focused on continuous process improvements. 

• Position is office-based in either Seattle, WA or Summit, NJ with an in-office attendance requirement of a minimum of 50% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.  

• Holiday support is required as assigned.   

• Domestic and international travel is possible and will not exceed 20%.  

Education and Experience: 

• Bachelor’s degree or equivalent work experience 

• 5 years of work experience in scheduling, planning, operations, customer service, logistics, supply chain 

• Experience working in a regulated environment (cGMP/FDA) is preferred  

• Must have strong proficiency Office 365 software, especially Outlook, Excel, PowerPoint, and Word  

Responsibilities: 

• Act as back-up scheduling point of contact for all US treatment sites, including creating and maintaining patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics 

• Own, manage, and drive continuous improv