Product UX Consultant

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? In this role, you are the voice of the people. In all your interactions - with clients, project managers, designers, engineers, and more - you'll advocate for what users want, need, and expect from the products we create. You're innovative, quick-thinking, and eager to learn more about what's happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear. 

Work You’ll Do

• Deliver innovative strategies that build compelling user experiences that lead to successful launches of large, complex initiatives.
• Oversee the successful design and development of client projects using Agile methodologies.
• Collaborate closely with cross-functional teams to ensure that all deliverables meet client expectations while driving continuous improvement.
• Guide content management and system configuration to ensure long-term sustainability for the client’s website.
• Key responsibilities include managing sprints, refining backlogs, and writing user stories for development teams, particularly with Sitecore CMS.

The team

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology, and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Customer Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

Qualifications 

Required: 

• Bachelor of Arts (B.A.) or technical degree
• 2+ years of design experience in a consulting or in-house environment
• Additional government consulting experience
• A robust portfolio that demonstrates your experience, storytelling, and design presentation skills
• Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision
• Experience using tools like Excel, Tableau, and Power BI for performing data analysis and visualization
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred: 

• Experience communicating complex ideas graphically within a complex environment
• Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations
• Experience with early-stage products and new product development, from ideation specification to the delivery of a finished product

• Proven ability to successfully collaborate with internal stakeholders from various parts of the organization, such as engineering, to drive successful outcomes cross-functionally
• Government and Public Service industry experience
• Management Consulting experience

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html