Quality Assurance Document Control Specialist

As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture.

The QA Document Control Clerk/Specialist at McLane Global plays a vital role in supporting food safety, regulatory compliance, and quality assurance functions across multiple sites. This position is responsible for maintaining documentation systems, coordinating certifications and audits (GFSI, Organic, FDA/USDA), ensuring safety program adherence, and contributing to cross-functional initiatives for strategic business expansion in 3PL and domestic sales. The role demands exceptional attention to detail, regulatory knowledge, and proactive problem-solving skills to meet both internal and external compliance requirements.

Responsibilities

Regulatory & Certification Compliance

• Coordinate GFSI audits
• Coordinate organic certification programs and audit documentation for multiple facilities.
• Maintain regulatory documentation and act as liaison for FDA, USDA, and state programs (e.g., WAIRE, Cal Recycle, FSVP).
• Document bi-annual mock recalls across all locations.
• Oversee lab submissions for product testing.
• Ensure allergen/organic separation compliance.
• Manage facility safety documentation, including extinguisher inspections and Cintas programs
• Help track and resolve customer complaints and maintain FDA records.
• Ensure ongoing compliance with water, backflow testing, and other infrastructure regulations.

Quality Assurance & Customer Program Support

• Administer product sampling programs and pest control reporting
• Ensure label compliance and translation for both domestic and international markets.
• Complete customer questionnaires and support new client onboarding
• Participate in internal Food Safety Committee for cross-functional collaboration.

Training & Safety

• Schedule and circulate weekly Toolbox Talks to promote employee safety and food safety awareness.
• Assist with general safety training and maintain documentation of safety audits and corrective actions.
• Ensure facility-wide safety compliance in alignment with OSHA and company policy.

Domestic Sales & FSVP Compliance

• Organize and assist with FSVP documentation
• Review supplier audits for new product lines, including SOP/GMP validation and production oversight.

3PL Business Support

• Update audit protocols for 3PL business alignment.
• Assist with GS1/GLN implementation to support traceability and retail partnerships.
• Coordinate bonded/FTZ compliance documentation and support customs tours with CBP.

Facility Compliance

• Maintain documentation for facility certifications and operational security.
• Support compliance with permits and licensing

Requirements

• Associate or bachelor’s degree in food science, Regulatory Affairs, Business Administration, or related field preferred.

• 4+ years of experience in food safety, QA documentation, or regulatory compliance.

• Experience with GFSI audits (e.g., PrimusGFS), organic certification, and FSVP preferred.
• Strong knowledge of FDA/USDA requirements, GMPs, and HACCP principles.
• Proficient in Microsoft Office Suite (SharePoint), document control systems, and regulatory databases.
• Exceptional organizational, interpersonal, and communication skills.

Working Conditions

• Office and warehouse environment may require walking production floors and storage areas.
• Occasional travel may be required for audits or facility support.
• Must be able to lift 25 lbs. occasionally.  

• Additional physical efforts pertaining to the job

Benefits

• Competitive base compensation  
• Full Benefits including Medical, Dental and Vision effective on the first day of employment
• 401(k) with Employer Match (quarterly enrollment)
• Paid Holidays (no waiting period to receive holiday pay)
• Paid vacation, personal, and sick days effective on first day of employment
• All offers are contingent upon passing a background check and drug screening  
• No co