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Services Engineering Director/Manager

Alstom
United Statesfull_timeVerifiedPosted 20 Nov 2025

About the role

EN-IM-00: Services Engineering Director / Manager

Key accountabilities:

Manages Project engineering resources.

Creates the engineering strategy.

Produces the technical development plan and the engineering work breakdown.

Monitors progress of engineering studies and Q,C,D achievements.

Supports the implementation and update of engineering risks mitigation plan.

Maintains and develops engineering skills and competencies (leveraging with WCE).

Collaborate with Services Engineering and Platforms to improve Services portfolio of products and services.

Participates actively in the Services Engineering network.

Owns the Configuration and Design Change Management and Engineering Management Processes.

Manages the technical performances of the systems and provide REX to relevant Services Platform.

Supports cost reduction actions, with Sourcing and Industrial.

Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.

Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance project.

Supports the Product Safety management system ensuring safety risks are mitigated in a timely manner.

Manages Obsolescence Plan.

Captures and ensures ownership of regulations and standards to be applied.

Interfaces with the stakeholders in the Certification processes.

Is responsible for QCD targets on the department.
Key Job Authorities and Dimensions
Manages a team of 5 to 20 engineers (depending on the size of the project)
Performance measurements:
OTD, QCD, PMC, Project reliability / availability / cost targets
MAIN REQUI

Organisation structure (job belongs to..)
REGION / Services / Engineering
Reports directly to:
Region / Country / Site / Operations Director or Project Manager
Other reporting to:
Services Platform Technical Director
Direct reports:
Project / Site engineering team members

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Company

Alstom

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