Group Product Manager, Care Delivery

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Group Product Manager, Care Delivery, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful retention.

You will lead the strategy, definition, design and implementation of our content, community, and core engagement [navigation, homepage, search, etc.] products on Maven. You’ll drive experimentation, discovery and implementation of these consumer products as well as develop and support the back-end infrastructure and architecture for your products. Some of your core areas of focus will be: community features, like forums and support groups, homepage, and content discovery and interaction. You will be the voice of our new users and partner closely with other Product, Design, Engineering, Analytics, Marketing & Comms, Content Production, and other teams.

Group Product Manager, Care Delivery
As a Group Product Manager, Care Delivery at Maven, you will lead the strategy, execution, and evolution of products that power how care is delivered across the Maven platform. You will be accountable for building scalable, intelligent care experiences that enable clinicians, coaches, and operations teams to deliver high-quality, outcomes-driven care across the member lifecycle.

You will manage and develop a team of Product Managers, set a clear long-term vision for care delivery, and partner closely with clinical, engineering, data, design, and operations leaders to ensure Maven delivers care that is seamless, personalized, and clinically excellent.

As a Group Product Manager at Maven, you will:

• Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap.
• Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care.
• Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain.
• Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians.
• Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs.
• Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signal