Medical Assistant - GI and Liver Clinic

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
We are currently seeking a Medical Assistant to join our GI Clinic. This role will work on-site.

Purpose of this position: Under the direction, delegation and supervision of a Licensed Independent Practitioner (LIP), Manager/ Clinic Nurse Supervisor, charge nurse and/or their delegates, the Medical Assistant performs a wide variety of medical and clinic support functions.  The Medical Assistant assists with indirect and direct patient care and performs specialized medical procedures of a routine nature as determined by established Policies, Procedures and Clinical Protocols.

RESPONSIBILITIES:

Exemplifies service orientation and the team concept in all contacts.

• Develops and maintains a positive working relationship with patient and family, team members, department, and medical center personnel
• Assists with the prioritization of patient flow
• Supports organization to promote compliance with regulatory standards, customer service, and other initiatives
• Attends mandatory department meetings, in-services, and work-related educational programs
• Participates in performance improvement and continuous quality improvement activities
• Ensures patient confidentiality at all times
• Promotes HHS Mission, Vision, and Values
• Complies with HHS Interpersonal Code of Conduct, Policies & Procedures, and Protocols
• Takes responsibility for obtaining required continuing education credits to maintain certification

Performs direct patient care tasks after training and competency validation are complete. Direct patient care tasks include but are not limited to the following:

• Provides care appropriate to condition and age of the patient, including pediatric, geriatric and general population
• Obtains and documents patient’s reason for visit, vital signs including height and weight, patient screening questions, review allergies, and review medications
• Performs a variety of screening related to patient care including but not limited to vision, hearing, developmental, and pain and records information in to the patient’s medical record
• Sets up and prepares patient for examination and/or