Sr. Professional & Managed Services Account Executive - NAMER East

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Position Summary

We are actively seeking an experienced Sr. Professional & Managed Services Account Executive.  The role will report directly to our NAMER, Senior Director Professional and Managed Services. The Role will be based in the Eastern Timezone – US, ideally within commuting distance of one of our regional hubs. The role will require periodic travel as necessary (expected +50%) across the Region to meet with prospects and clients.

The people-oriented position will bring 5-6 years in consultative sales experience, bridging the gap between business needs and technology solutions by offering both deep product knowledge and a strong value-based sales acumen. This includes leading Services sales cycles resulting in a clear Scope, Approach, Schedule, and Outcomes favorable to Client and Rimini Street.  The position also represents a key innovation channel which provides value propositions back into offerings which range from tactical to potential new markets.

This will require an ability to work in matrixed and high-growth organization.  Field Sales, Pre-Sales, Product Management and Marketing, Legal, Delivery and Client Services are examples of organizations the position will routinely collaborate with to bring innovative solutions to install base customers. 

Essential Duties & Responsibilities

• Work as part of the Professional Services sales team to build a book of business through engagement with Rimini Street Sales, Clients, Delivery and prospects
• Engage in oversite, not management, of ServiceNow and/or Salesforce projects to assist with value, quality, and targeted outcomes
• Demonstrate skills in Consultative Selling approach to business development
• Engage with Professional Services Delivery leadership to scope and estimate projects
• Collaborate with Professional Services leadership to engage in continuous improvements
• Be the key interface between Professional Services and Rimini contract legal team.  Draft contract outlines which leverage leading practices in structuring contractual relationships to capture service obligations.  Scope, Schedule, Approach, Assumptions, Invoicing structures, & RACI structures are all examples of relevant topics.
• Assist with developing sales materials including value proposition pitch decks and budgetary proposal templates
• Lead extended & matrixed sales teams on strategy, offerings, and selling Professional Services Additional Duties and Responsibilities
• Grow awareness of Rimini Street unique value proposition across personal network; share messaging and gain insight from this endeavor
• Become an expert in existing and Innovate compelling new offerings to expand business as input to Product Management and Delivery

Education & Certification

• Evidence of ServiceNow sales/pre-sales certifications
• Undergraduate degree or equivalent experience; Master's degree highly desired
• LEAN or Six Sigma certification, preferred
• ITIL and COBIT awareness or certification, highly desired

Location

• Remote - Eastern Timezone – US

Experience

• 8+ years of experience with ServiceNow &/or Salesforce products and/or project implementations
• Solid knowledge and understanding of ServiceNow’s ERP Modernization capability and delivery approach preferred
• Aware of and experience in guiding through Information Security risks
• Contribute to or lead client discussions regarding Security Issues related to ServiceNow and similar Software Products & Databases
• Proven experience in selling ServiceNow professional services Projects and contributing to solutions for clients
• Experience in Pre-sales being ab