Senior Implementation Consultant - Digital Solutions

Description

ALL4 is seeking a Senior Implementation Consultant to join our Digital Solutions (DS) Practice. This individual serves as a technical expert for the DS Practice Area with a secondary component of effective project delivery and client expansion. The DS Senior Implementation Consultant is one of the “go-to” individuals within the company for DS project execution, implementation, client and prospect communications, and technical advice within DS services. Our Practice Area is committed to furthering our vision as a globally recognized consulting company shaping environmental and health and safety responsibility and creating distinction for employees, clients, and partners. We work closely with clients in strategic partnerships supported by a foundation of authentic communication, personal ownership, and accountability. Flexible work location available.

Requirements

• Lead requirements gathering, gap analysis workshops, and multi-module demonstrations.
• Lead solution design.
• Identify and provide gap closure plans including advanced Configuration options. 
• Implement advanced/complex configuration across multiple modules and/or multiple vendor products.
• Provide oversight and quality control on configurations.
• Direct and review standard configuration completed by other team members.
• Review Test Scripts and Training Guides completed by other team members.
• Provide leadership in troubleshooting and issue resolution.
• Provide knowledge transfer, best practices, and mentoring to IT team members related to the commercial solutions and IT tools.
• Provide implementation level of effort and contribute to technical approach for proposal effort.
• Interact with client and software vendor partner contacts with respect to enhancement requests, bug fixes, and product roadmap.
• Serve as a technical lead and advisor on projects. 
• Ability to prepare and execute the high-level technical work individually, with the capacity to direct others on how to do the same.
• Maintain in-depth knowledge and understanding of the EHS business processes that allows for a nuanced understanding of Digital Solutions beyond what would be apparent to an entry level employee.
• Can communicate all facets of day-to-day work within the DS Practice Area to both internal teams and clients.
• Educate the company on the obligations and considerations of existing clients and prospects within the DS Practice Area.
• Responsible for defining and suggesting actions that ALL4 can take to expand revenue within the DS Practice Area.
• Exhibit ALL4’s core values in all transactions both internally and externally.
• Engage with senior resources to ensure best decision-making practices for complicated issues with high visibility and ALL4/client liability.
• Prepare and present conference papers or presentations.
• Consistently and reliably meet or exceed profitability and utilization targets.
• Develop technical approach and cost assumption for proposals and scope of work documents to attain project work.
• Define and implement configuration documents and schedule(s) to meet contract requirements.
• Utilize ALL4 project management support systems to ensure project profitability and to satisfy client deliverable and scope of work requirements.
• Assume technical responsibility and maintain routine and timely communication with all internal and external stakeholders.
• Plan, organize, and execute projects within technical discipline, while serving as clients’ primary point of contact.
• Ensure project compliance with ALL4 Quality Assurance guidelines.
• Demonstrate a high-level of professionalism in dealing with confidential and sensitive issues.
• May be required to coordinate staff.
• Perform other related duties as assigned by management.

Qualifications 

• Engineering or applicable environmental/science/information technology degree and Management Information Systems project experience equivalent to 5+ years.
• Industry recognized advanced configuration skills in one or more Digital Solutions platforms (such as Enablon, Cority, Intelex, etc.).
• Proficient in other digital solutions (such as BI reporting tools, O365 Suite, Power Apps, Power Automate, Python, Oracle, SQL Server, etc.).
• Demonstrated ability to effectively plan, manage and execute specific technical service area projects across industries, while serving as clients’ primary point of contact.
• Commitment to excellence and ALL4’s core values; openness to change, personal growth, and coaching.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow proactively.
• Effective problem resolution and consultative skills combined wit