Set Up Team Lead (On-Call) - Bell Harbor Conference Center
Columbia HospitalityAbout the role
Set Up Team Lead (On-Call) | Bell Harbor International Conference Center and World Trade Center Seattle
Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Range: $24 to $26 DOE
• Commuter/Parking Allowance
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks
• Ensures event space is walk- through ready.
• Ensures all team members understand Banquet Event Order details as pertains to team for each event
• Provides example through work ethic to team members.
• Works with Operations Managers to ensure proper daily staffing levels, and all property colleagues to provide the highest quality and consistent operation.
• Build and implement opening, handover and closing checklists to ensure cleanliness and organization of the property.
• Accurately forecasts number and types of furniture needed and anticipates the need for additional items
• Enthusiastically sets and clears rooms daily, including moving equipment, boxes and furniture, and washing dishes and glasses used in the meeting rooms.
• Keep water stations stocked and set to standard.
• Ability to follow timelines and a schedule of events.
• Provide and ensure customer service
• Proactively and effectively assists with the resolution ofservice glitches. (E.g. responds immediately, seeks solutions, communicates effectively to all concerned, etc.)
• Attend daily meetings with Operations and Culinary to discuss upcoming events. Keeps set up team advised of events and changes.
• Ensures storage areas and conference rooms are set to their property default setting
The Nitty Gritty:
• One-year certificate from college or technical school; or three to six months related experience and/training; or equivalent combination of education and experience.
• Ability to multi-task and prioritize competing deadlines
• Ability to read, write and speak English fluently
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you’ll work:
Seattle's premier waterfront conference venue features 18 meeting rooms totaling 100,000 square feet with capacity for up to 6,000 guests. A multiple recipient of the Planners Choice Award from Successful Meetings and Meeting News, Bell Harbor features panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine and complimentary high-speed internet with REAL bandwidth! Bell Harbor is a member of the International Association of Conference Centers (IACC), ensuring a superior meeting experience with state-of-the-art audiovisual, Herman Miller chairs made for comfort, and well-lit meeting space.
Additional venues offered via the Bell Harbor sales team include Smith Cove Cruise Terminal located on Seattle's Magnolia waterfront with over 96,000 square fe
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