About the Team

The Enterprise Strategy & Operations team is responsible for maximizing team performance and serving as trusted partners to sales leadership in our Enterprise Partnerships & Business Development organization. This team owns a cross-functional strategic and operational function that enables, supports, and drives effective sales strategies, programs, processes, systems and analytic solutions for all ENT Mx-facing teams, to best serve our largest revenue driving partnerships across all geographies and business lines at DoorDash. To achieve this, the Enterprise Strategy & Operations team builds strategic plans and sales strategies, executes go-to-market playbooks, builds processes and reporting solutions, and partners with cross-functional teams to solve our toughest problems.

About the Role

You will report into the Senior Director, Enterprise Strategy & Operations in our Enterprise Sales organization. Once our offices reopen, we expect this role to be [100% in-office, hybrid with some time in-office and some time remote, 100% remote].

As our Strategy & Operations Director, you’ll uncover, frame, and drive performance improvements across the sales organization and build the foundation for it to scale. This will include building and executing go-to-market playbooks, driving revenue and efficiency optimization, leading strategic and cross-functional initiatives to enhance productivity and process redesign, and influencing product, system and data roadmapping priorities and launches. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall sales org strategy
• Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
• Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives
• Influence – Lead cross-functional projects with our sales, operations, product, data, and systems teams to improve the merchant experience and optimize efficiency

We’re excited about you because…

• You have 8+ years of experience in strategic consulting, business operations, business development, strategy business planning, or Chief of Staff functions; experience driving growth within a start-up environment
• You’re an experienced leader and people manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, define OKRs, create vision and action plans, report on progress
• You’re a problem solver who uncovers areas to improve with high bias towards proactive solutions. Comfortable working with ambiguity in a fast paced environment
• You’re an exceptional verbal communicator, able to express a complex idea clearly and simply for an executive level audience
• You have experience authoring strategic documentation and plans aligned to top company priorities 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origi