Senior Operations Manager II - Fleet Maintenance

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Job Description:

MOVE YOUR CAREER FORWARD WITH RYDER! 

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary
The Senior Manager Operations II manages the operations and personnel for approximately 601+ equivalent truck units comprised of one or more locations. May have Operations Managers, Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, Parts Responsible Persons, and Administrative Assistance to support the needs of assigned location. At this level of a complex operation, the Senior Operations Manager II must be able to accomplish results through the effective delegation of work and responsibilities and effective management of the team, thus ensuring business objectives and labor requirements are met. The Senior Operations Manager II is responsible for ensuring that the needs of the customers are being met while balancing the financial targets against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Senior Operations Manager II is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position for Maintenance Manager or Manager of Quality Assurance roles.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• 12 weeks of paid maternity leave.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! 

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.  

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!

Essential Functions

• Operations Management:
  Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
  Performs complex strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity.
  Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
  Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
  Oversee the execution of the Workflow Management process.

• Labor Management:
  Provides leadership, training, development and oversight to a self-directed management team assigned to the branch (es) to include the Operations Manager, Operations Supervisors, Technicians In Charge, Customer Service Coordinators and Technicians.
  Responsible for Performance Management of all assigned personnel.
  Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Te