Account Manager, Alliance and Partnerships, North America

Company Description

We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

We are searching for high-energy Account Manager  who is fascinated by the world of Fintech. You will bring payment product knowledge and an understanding of industry trends. You are able to communicate clearly with partners, understand their individual needs, help demonstrate how our payment solutions maximize value for their business. 

This is a challenging and rewarding role for an individual with a passion for customer service and client management

The Account Manager will play a key role in managing OFX’s substantial North American partner portfolio.

You will assist the sales team in launching new strategic partner go to market strategies, implement global growth strategies and KPI measures for existing partners and across the regional portfolio.

In parallel, sales will work collaboratively with other global account managers/ directors in optimizing performance and success of strategic partners from other regions that impact the NA P&L.

What you'll do: 

• Identify and cultivate strategic partners within the OFX North American portfolio
• Develop business plans and performance metrics with partners
• Plan and execute go to market activities with partners brought forward by the sales team
• Help partners maximize revenue opportunities or other success metrics
• Help partners though any business model transitions to help promote OFX and its services effectively
• Manage, retain and grow a portfolio of high-value Partnerships while working cohesively with the Alliance team
• Coordinating marketing activity and sales support processes, integration of account management and providing ongoing marketing support to Key Partners
• Generate online registrations from Key Partners within specific timeframes to deliver revenue opportunities.
• Be accountable for business unit key customer and revenue metrics at an individual and team level across cross functional frontline teams
• Client/event visits and presentations
• Collating partner feedback and working with the marketing team to improve content we provide them to promote the OFX brand
• Training support for other divisions upon launch of a new partnership
• Ensuring that all information about OFX on Partner websites is accurate
• Ensuring functionality of all links from other websites to OFX
• Ensuring that all activities are consistent with the regulatory obligations of the company
• Liaising with your manager, team members, dealers and/or relevant stakeholders when there are issues or concerns that need to be resolved

Qualifications

What you'll bring:

• Bachelor’s degree qualified in a Marketing, Finance or Business-related discipline
• Minimum of 3 years’ experience in an Account Management role, specifically in Financial services or technology
• Demonstrated success in converting opportunities from onboarding to ongoing development
• Strategic thinking in how to penetrate and generate internal advocacy within enterprise accounts to grow partnership offerings
• Highly numerate with the ability to read into data to judge performance and conversion in marketing context
• Ability to work with numerous internal and external partners from varying industries and background
• Strong communication skills across all mediums
• The ability to work in a team environment
• A focus on constant personal and business improvement
• An informed interest in financial markets
• Exceptional time management skills and the focus to get things done

The salary range for this position is $65,000.00 - $75,000.00 USD. Exact salary offered will be dependent on multiple factors including level of experience, job-related knowledge, skills, work location, etc. In addition to base salary, this role may be eligible for a variable bonus and/or commission. As part of the compensation package, benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.

Additional Information

What we offer

OFX attracts top talent from all over the globe with over 50 nationalities represented amongst our employees. To thrive here, you'll be a self-starter with a penchant for getting stuff done.

• We offer four (