PRODUCT SPECIALIST, ELECTRICAL (COMMUNICATIONS-AUDIO/VIDEO)

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

PRODUCT SPECIALIST, ELECTRICAL (COMMUNICATIONS-AUDIO/VIDEO) R34048

The Product Specialist will support the Product team in the execution of the department strategy for a specific product line. The role will build positive relational equity with counterparts, team members, and a variety of cross-functional stakeholders to drive progress. The ideal candidate will understand electrical products, systems, and applications, with a passion for staying updated on the latest industry trends and technologies. The Electrical Product Specialist will play a pivotal role in product development, sales support, and customer engagement, contributing to the overall success and growth of our organization.

YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.

• Research and analyze market trends, customer needs, and competitor offerings to identify opportunities for new product development or enhancement.
• Create new sales order configurator components that expand the product offering.
• Collaborate with cross-functional teams including engineering, marketing, and sales to define product requirements, features, and specifications.
• Review and communicate option conflicts to design personnel and support in resolution in bill of material change projects.
• Provide technical support and guidance to customers, assisting with product selection, troubleshooting, and problem resolution.
• Stay informed about industry regulations, standards, and certifications to ensure product compliance and quality assurance.
• Work on or lead projects to keep sales configurator data up to date and accurate; projects are team based or individual.
• Maintain text, pricing, and component compatibility for the sales order configurator.
• Develop comprehensive product documentation, including technical datasheets, user manuals, and training materials, to support internal teams and external customers.
• Identify opportunities for rule configuration applications.
• Identify consistent bill of material errors and implement changes to correct the errors.
• Translates sales orders into engineering bill of material.
• Support internal Sales with product information.
• Support various product training programs where needed.
• Focus on obsolescence and communicate with engineering, purchasing, operations, etc. for efficiency of replacements following the process.

MINIMUM QUALIFICATIONS:   

• Bachelor’s degree in business, Marketing/Sales, Engineering, or related field.
• Three (3) or more years of experience.

STANDOUT QUALIFICATIONS: 

• Demonstrate strong verbal, written and presentation competencies.

WHY PIERCE? 

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.  

We put people first. We do the right thing. We persevere. We are better together. 

We offer our employees an outstanding range of benefits, including:

• Eligibility on Day 1 for medical, prescription, dental and vision insurance
• Up to $10,000 each year for tuition reimbursement to allow you to further your education in a degreed program (Associates, Bachelor’s or Master’s degree programs)
• 401k plan with company match, $.50 for every dollar up to 6%
• Competitive paid-time off plans
• Company bonus plan, free life, short and long-term disabi