Field Claims Specialist III, Property (Little Rock, AR)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position is available as part of a re-organization and is only open to applicants currently part of the PL Claims Property organization.

There are multiple openings for this Field Claims Specialist III, Property role. Ideal candidates will live in the Little Rock area.

This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity.

Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory. 

Qualifications:

·         3-5 years of insurance field/property claims handling or adjusting experience

·         Solid experience/proficiency with Xactimate

·         Solid experience writing own estimates and handling claims start to finish

·         Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc

·         Strong customer service competency

·         Strong written & verbal communication skills

PLEASE NOTE that CAT duty is a requirement of this role

Benefits Include: Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more.

(Internal Use Only) Compensation Grade: F3

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Job Description Summary

No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!

As a Field Claims Specialist, you'll resolve serious exposure claims requiring investigation, liability evaluation and negotiation. We'll count on you to expedite settlements and control average loss cost and litigation expense according to the best claims practices.

Job Description

Key Responsibilities:

• Handles all assigned claims promptly and effectively, with little direction and oversight, which may include complex and catastrophic losses. Makes decisions within delegated authority, recommends settlement values in the disposition of claims as outlined in company policies and procedures. 

• Determines proper policy coverages and applies standard methodologies to conclude assigned cases according to company guidelines. Adheres to