*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****

What You'll Do:

Uses a high degree of independent judgement for envisioning, investigating, planning, and implementing a sophisticated enterprise monitoring system. Set clear direction and vision for future monitoring and observability strategy.  Identify existing areas for improvement, allocate resources, and work with solution architects to craft appropriate remediation or enhancement for these systems.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Translate middle and senior management strategic directives into workable technical directives

• Monitor project status and take remedial action on projects behind schedule and/or over budget

• Ensure systems designs are reflective of our regulatory and compliance goals and support them in an efficient manner

• Provide mentoring to more junior members of the team

• Allocate resources to resolve complex support issues in non-production and production environments.

• Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them

• Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data

• Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring

• Ensure consistent and robust tool installations using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems

• Perform other duties as assigned

Supervisory Responsibilities:

• Supervise all direct reports and provide overall direction to the team

• Mentor managers and staff in their career growth and career plans

• Oversee performance improvement plans for team members that require improvement to meet expectations

• Produce regular reporting via metrics, presentations, or other approaches to keep management apprised of technology status

• Generate technology roadmaps and reasonable milestones to deliver it

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Demonstrated experience and expertise in Enterprise cloud monitoring solutions, preferably in financial markets. Experience in Splunk, ELK, AppDynamics, ITRS, OTEL or similar is a requirement.

• Excellent problem solving skills.

• Excellent written and oral communication skills.

• Proven ability to lead and motivate colleagues

• Demonstrate strong confidence in abilities and knowledge.

• Ability to work well in crisis situations.

Technical Skills:

• Expert understanding of:

  • Systems administration and change management practices

  • Enterprise monitoring and reporting tools

  • Experience scripting and/or coding against APIs

  • In-depth knowledge of common used management and monitoring tech

  • Internet / Web based technologies

  • ITLT Best Practices

  • Experience with tech used to support microservices

  • Network technologies

  • AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs

  • Monitoring and reporting using SNMP

  • CI/CD tools such as Artifactory, Jenkins, and GIT

  • Cloud native applications, including Terraform experience

  • Technologies used to support microservices

  • Encryption technologies (SSL/TLS, PKI Infrastructure management)

  • Security controls as applied to software technologies

Education and/or Experience:

• Bachelor's degree in a related area

• 15+ years of related experience

  • Minimum 10 years experience working in a distributed multi-platform environment.

  • Minimum 5 years experience working with cloud native applications

  • Minimum 5 years experience managing technical projects

Certificates or Licenses:

• Cloud certification in AWS is a plus

About Us

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founde