Certified Medical Coder-Lead

MAHEC Lead Medical Coder

Mountain Area Health Education Center (MAHEC) is committed to improving health in Western North Carolina through innovative health professions training and education and compassionate healthcare. We are seeking to fill a full-time, benefitted Lead- Certified Medical Coder. This role is responsible for reviewing and ensuring accurate coding for Family Medicine, Behavior Health, and Internal Medicine Clinics at MAHEC. This coder will work in Asheville, NC. Remote work considered for experienced coders only.

RESPONSIBILITIES include:

Lead Position Responsibilities

• Point of contact for the coding team.
• Process Productivity reports daily.
• Support the coding team on daily coding work.
• Serves as a resource and subject matter expert to other coding staff.
• Attend meetings where the coding team presence is needed.
• Work directly with coding manager on personnel issue.
• Perform coding month end processes.

Coder Position responsibilities

• Review and verify patient demographic/insurance information, update as necessary.
• Extract relevant information from patient records.
• Liaising with physicians and other parties to clarify information.
• Examine documents for missing information.
• Assign CPT, HCPCS, ICD-10-CM, and ASA codes.
• Submit CPT corrections/changes to Coding Supervisor for approval, as necessary.
• Post all clinic charges to patient accounts accurately and in a timely manner.
• Collaborate with the billing team with patient coding issues.
• Collaborate with the billing team on carrier denials.
• Process claims within Veradigm, RCx, Cerner and IM Bills applications.
• Keep up to date with coding changes and collaborate with the Audit/Education team.

EDUCATION and/or EXPERIENCE:
• High School Diploma or GED required
• One (2) year of relevant coding and/or billing experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:
• National certification from the American Health Information Management Association (AHIMA) as a Certified Coding Specialist (CCS) or certification through the American Academy of Professional Coders (AAPC) as a Certified Professional Coder (CPC).

COMPUTER SKILLS:
• Allscripts and Cerner software experience preferred

A successful candidate will have:

SERVICE DELIVERY – You place your patients and your teammates at the center. You possess a high sense of urgency and ownership in solving problems and identifying opportunities to increase service.

COMMUNICATION – You are comfortable communicating in person, over the phone, and through email, all with a friendly and professional tone. You prioritize prompt responsiveness, recognizing the important role you play in moving processes forward through communication.

DISCRETION – You operate with the mindset that information that is not your own, regardless of how trivial it may seem, is confidential first and shared only with permission. You demonstrate confidentiality with clinical, management, and other organizational data/information.

PROBLEM SOLVING – You aren’t afraid to think on your feet and encounter a problem you don’t know how to immediately solve. You are less concerned with being right and more concerned about connecting with various resources to assist in solving the problem and learning new things along the way.

DETAIL ORIENTATION – Details matter to you and you develop systems and processes to help you manage a large volume of them. You envision a process from start to finish and understand all of the details that need to be taken care of in between to keep things running smoothly. You take pride in owning the details and it brings you joy to be trusted in this regard.

INITIATIVE – You don’t wait to be told what to do. Instead, you anticipate needs and look for tasks you can take care of in the present to facilitate a smooth process in the future. You like to stay busy and love to jump in and help others when you have capacity. You respect and appreciate the work of a leader and view taking initiative as a primary way to support their work.

ORGAN