About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Administrative Business Partner Program Manager

About the role

Anthropic is seeking an experienced Administrative Business Partner Program Manager to support and develop our Administrative Business Partner team while driving strategic operational initiatives. In this pivotal role, you will manage a team of ABPs who support our senior leaders, ensuring they have the administrative excellence needed to achieve their goals. You'll also be responsible for supporting programs that enhance the effectiveness of leadership support across the organization.

As a people-first leader, you'll spend approximately 60% of your time coaching, developing, and supporting your team of Administrative Business Partners, while dedicating 40% to program management initiatives that elevate administrative operations company-wide. You'll be a key partner in building a world-class administrative function that enables Anthropic's mission.  You will report into the Administrative Business Partner Team Manager under the People Team. 

Responsibilities

People Management (60%)

• Lead, mentor, and develop a team of 6-8 Administrative Business Partners supporting senior leaders across multiple functions

• Conduct regular 1:1s with direct reports, providing coaching, feedback, and career development guidance

• Serve as the designated floater ABP for short to mid term coverage needs.

• Manage performance evaluations, goal setting, and partner in professional development planning for the ABP team

• Foster a culture of excellence, collaboration, and continuous improvement within the administrative team

• Partner with recruiting to hire exceptional administrative talent as the organization grows

• Facilitate knowledge sharing and best practices across the ABP team through regular team meetings and training sessions in partnership with the Admin Team Manager.

• Build strong relationships with supported executives to understand their needs and ensure ABP alignment

• Work with the Administration Business Partner Team Manager and ABP Leads to conduct talent planning and to ensure appropriate coverage and workload distribution across the team.

Program Management (40%)

• Design and implement standardized processes and best practices for administrative support across the organization

• Develop and maintain comprehensive documentation, including administrative playbooks, onboarding materials, and standard operating procedures

• Lead cross-functional initiatives to improve administrative efficiency, such as implementing new tools, systems, or workflows

• Partner with other operational teams (Facilities, IT, People Ops) to ensure seamless coordination of administrative services

• Create and oversee administrative training programs to continuously upskill the team in partnership with the Team Manager and ABP Leads.

• Drive process improvements based on feedback from stakeholders and team members

You may be a good fit if you

• Have 8+ years of experience in administrative support or operations roles, with at least 3 years of people management experience

• Have proven experience managing and developing high-performing administrative teams in fast-paced environments

• Possess exceptional organizational skills with the ability to prioritize multiple competing demands while maintaining high attention to detail

• Are an excellent communicator who can build relationships and influence at all levels of the organization

• Have demonstrated success in process improvement and program management

• Thrive in ambiguous, fast-changing environments and can bring structure to chaos

• Are passionate about developing others and creating opportunities for growth

• Have experience supporting C-level executives or senior leadership teams

• Can handle sensitive and confidential information with the utmost discretion

• Are proficient with modern productivity tools and eager to learn new technologies

Strong candidates may also

• Have experience in high-growth technology companies or startups<