About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

The Role

As a Staff Engineer on the Developer Experience team, you’ll be a technical leader focused on building the foundations that make our engineering teams faster, safer, and more productive. Your work will span monorepo tooling, CI/CD, observability, and platform stability, ensuring developers can ship with confidence and speed.

This is a hands on technical leadership role where you’ll both architect solutions and write code while mentoring engineers across the organization. You’ll have a proven track record of enabling teams to move faster and deliver higher quality through technical leadership, developer tooling, and infrastructure improvements.

What You'll Do:

Technical Leadership & Architecture

• Design and build developer tools, frameworks, and infrastructure that enable rapid software development

• Architect scalable pipelines, low-latency infrastructure, and testing platforms; preferably using AWS services

• Lead technical decisions around monorepo tooling, CI/CD workflows, and developer productivity

• Drive technical standards and best practices for platform and development workflows across engineering teams

• Help establish technical roadmaps that balance innovation with stability and developer productivity

Developer Experience & Enablement

• Build and maintain monorepo tooling, including package management and release management

• Ensure the local development environment is developer-friendly, and onboarding and documentation for services are up to date

• Establish and extend CI/CD pipelines using GitHub Actions, optimized for scale and developer velocity

• Design monitoring, observability, and debugging tools that improve developer velocity

• Build automation and tooling that reduces manual work and accelerates feature delivery

• Optimize performance of developer tooling (e.g., memory consumption, TypeScript compilation speed)

• Ensure the local development environment is developer-friendly, and that onboarding and documentation for services are up to date

• Design monitoring, observability, and debugging tools for AI systems that improve developer velocity

• Build automation and tooling that reduces manual work and accelerates feature delivery

Team Enablement & Speed

• Identify and eliminate friction points in the development process that slow down engineering teams

• Build and optimize development workflows, testing frameworks, and deployment processes

• Create self-service tools and platforms that enable teams to be autonomous and move faster

• Implement metrics and monitoring to measure and improve team velocity and code quality

• Drive adoption of best practices that improve both development speed and software quality

Reliability, Security & Operations

• Lead efforts in incident management and vulnerability management to ensure system reliability and security

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