Regional Account Manager, Enterprise

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

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As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.

Responsibilities:

• Collaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and long-term business plans and other key strategies for program development and maturity.
• Aggregate, analyze and communicate client feedback to support future product development initiatives
• Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
• Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
• Provide support to sales and implementations to ensure a successful program launch
• Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

Proficiencies:

• Experience in account management, working in Corporate Travel industry a plus.
• Ability to analyze data and make strategic recommendations
• Comfortable working under pressure
• Welcomes the challenge of a fast-paced changing environment
• Demonstrated ability to understand, market and support online product
• Ability to create, manage and deliver high caliber action plans
• Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience
• Ability to recognize changes in customer behaviors and take appropriate actions
• Excellent time management, organizational and multi-tasking skills
• Ability to travel 25-30%

     

Location

United States - Virtual Location

     

     

The US national annual base salary range for this position is from $88,500 to $183,500.  The national range provided includes the base salary that Egencia expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

This role is eligible for one of our Variable Incentive Plans, which award cash incentives for individual and/or team achievement.  This role is also eligible to be nominated for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

     

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.