Senior SCCM Engineer

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Summary: We are seeking a highly skilled and experienced Senior SCCM Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the System Center Configuration Manager (SCCM) infrastructure to support our organization's IT operations. This role requires expertise in SCCM architecture, deployment, configuration, and troubleshooting, as well as a strong understanding of IT infrastructure and security best practices.

Responsibilities:

SCCM Infrastructure Management:

• Design, deploy, and maintain SCCM infrastructure components, including Central Administration Site (CAS), primary sites, distribution points, management points, software update points, Cloud Management Gateway (CMG), and CMG connection points.
• Configure and optimize SCCM settings, roles, and features to ensure efficient and reliable software deployment, patch management, and endpoint protection.
• Embrace and enable change and transformation in technology related to Endpoint Management.
• Assist in the creation of technical and business justification documentation to support IT direction and decisions.
• Manage ticketing escalations and associated SLAs.
• Lead efforts of Endpoint Vulnerability Management program and Security Benchmarking initiative.
• Manage changes and risks throughout the SCCM infrastructure.
• Take on architecture/design and administrative duties for Endpoint, MDM, MEM, and VDI systems (Citrix and AVD).
• Subject matter expertise in the following: SCCM/MECM, Intune or equivalent UEM platforms, GPO/GPP, PowerShell, All Windows Iterations, Azure, AVD, WSUS,
• Advanced skills in PowerShell scripting. Adept in automation, software deployment/lifecycle, and creative solution development.
• Continually researches new technologies and collaborates with other IT Managers and Directors in the strategic planning efforts.
• Strives to define, evaluate, and facilitate the adoption of emergent technologies and process improvement initiatives.

Client Deployment and Configuration:

• Plan and execute SCCM client deployments across the organization's endpoints, ensuring proper installation, configuration, and compliance with security policies.
• Develop and maintain client installation packages and task sequences for operating system deployment and application provisioning.

3.    SCCM Architecture Design:

• Design and architect SCCM infrastructure to meet the organization's requirements for software distribution, patch management, operating system deployment, and inventory management.
• Develop and maintain SCCM server infrastructure, including Central Administration Site (CAS), primary sites, distribution points, management points, software update points, Cloud Management Gateway (CMG), and CMG connection points.

Reporting and Monitoring:

Create custom reports and dashboards to monitor SCCM infrastructure performance, client health, software deployments, and compliance status.

Implement proactive monitoring and alerting mechanisms to identify and address issues before they impact service delivery.

Integration and Automation:

Integrate SCCM with other IT systems and tools, such as Active Directory, Group Policy, Intune, PowerShell scripting, and third-party solutions such as the 1E Platform to streamline processes and enhance automation.

Develop and maintain scripts and automation workflows to automate routine tasks and improve operational efficiency.

Documentation and Knowledge Sharing:

Document SCCM infrastructure design, configurations, procedures, and best practices.

Provide training and knowledge sharing sessions to IT staff to ensure effective use of SCCM and adherence to established standards.

Requirements:

• Minimum of 5 years of experience in designing, implementing, and supporting SCCM infrastructure in enterprise environments.
• Expertise in SCCM architecture, including task sequences, site hie