Sr. Software Engineer - Core Automation Platform

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa's Technology organization is a global community of innovators solving some of the most complex challenges in commerce. We operate one of the world's largest and most sophisticated payment networks, processing more than 65,000 secure transactions per second across 80M+ merchants, 15,000 financial institutions, and billions of consumers worldwide.

Joining Visa means working on highly distributed, large-scale systems that power the future of payments, data solutions, cybersecurity, AI, and next-generation customer experiences.

The Opportunity: 

Global Operations is at the heart of Visa's production ecosystem, ensuring our critical services operate with exceptional reliability, availability, and performance for clients around the world.

As we accelerate our adoption of Automation, Generative AI, and AIOps, we're transforming how operational excellence is delivered at scale. This team is responsible for building intelligent, resilient, and future-ready operational capabilities across Visa's technology landscape.

In this role, you will:

• Help shape the future of AI-driven operations for one of the world's largest payment platforms.
• Build and scale intelligent automation, observability, and operational solutions for highly integrated, high-throughput systems.
• Leverage GenAI and AIOps to improve incident detection, response, and system reliability.
• Collaborate with world-class engineers to solve complex technical challenges at global scale.
• Contribute to a culture that values innovation, continuous learning, blameless postmortems, and proactive problem solving.

What You'll Do

Generative AI Platform Engineering

• Design and build reusable GenAI platforms, SDKs, pipelines, and shared frameworks that accelerate AI adoption across engineering teams.
• Develop solutions using agent frameworks such as LangGraph, LangChain, Haystack, or similar technologies.
• Implement modern AI architectures leveraging AWS services including Bedrock, SageMaker, embeddings, vector databases, and agentic workflows.
• Design and optimize Retrieval-Augmented Generation (RAG) architectures, LLM orchestration layers, evaluation frameworks, and LLMOps processes.

Full-Stack AI Application Development

• Design and develop production-ready AI applications using:
  • Backend: Python, FastAPI, Flask, Node.js, Kafka
  • Frontend: React, TypeScript, and REST/GraphQL integrations
• Build secure APIs, microservices, event-driven architectures, and enterprise integrations.
• Create intuitive, scalable user experiences for AI-powered products and platforms.
• Implement CI/CD automation using tools such as GitHub Actions, Jenkins, Bitbucket, Jira, ServiceNow, and Artifactory.
• Apply containerization, automated testing, infrastructure-as-code (Terraform, CloudFormation), and deployment best practices.
• Ensure robust monitoring, logging, observability, and recovery strategies are built into every solution. Partner closely with cybersecurity teams to deliver secure, enterprise-grade AI solutions in production.

Why Join Visa?

You'll have the opportunity to build AI solutions that operate at global scale, influence the future of operational excellence at Visa, and work alongside talented engineers who are redefining what's possible with Generative AI, Automation, and AIOps.

We recognize that great candidates bring diverse experiences and perspectives. If you're excited about this opportunity but don't meet every qualification listed, we still encourage you to apply.

Hybrid Work Model: Visa requires at least 3 days in office; expectations of these days will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:

• 2-5 years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.