Medication Reconciliation Technician

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Responsible for securing patient data based upon comprehensive data elements, financial education/counseling, insurance verification, provision of clinical information for pre-certification, authorization and third party claims management. Interviews patient for clinical, financial, and history information and arranges appropriate clinical care. A Clinical Pharmacy Technician will work independently gathering and submitted patient information with oversight of a pharmacist as needed. They will be responsible for performing pharmacy related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

 

1. Drafts various correspondence letters and sends to referral source when necessary.

2. Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.

3. Initiates refill/follow up calls and schedules delivery as needed.

4. Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.

5. Identifies all patients requiring pre-certification or pre-authorization at the time services are requested or when notified by another hospital or clinic department.

6. Contacts insurance company or employer to determine eligibility and benefits for requested services.

7. Maintains patient records in a timely and complete manner.

8. Assists the pharmacist with the process of filling and labeling the prescriptions.

9. Calculates initial measurements for compounds and maintains compounds logs.

10. Provides monographs and other required medication guides with each prescription.

11. Maintains proper storage of medications (i.e. security, temperature controlled items, etc.).

12. Demonstrates the knowledge and skills necessary to communicate to the infant, pediatric, adolescent, adult and/or geriatric patient per the established age-specific education/standard.

13. Works with coordinators and manager to develop and attain quarterly objectives.

14. Maintains co