Healthcare Specialist Service Engineer

Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Healthcare Specialist Service Engineer

Location: Field-based covering Bristol / Gloucestershire and surrounding areas

Position Type: Permanent, 37.5 hours a week

Enjoy a dynamic work schedule that gives you the best of both worlds! As part of our Healthcare Specialist team, you will work 40 hours a week on a 4-on, 4-off rota. This unique schedule offers you 4 days of focused work, followed by 4 days off to recharge and enjoy quality time with loved ones or pursue personal interests. It’s the perfect opportunity for those who value flexibility and a great work-life balance!

Benefits: 23.5 days annual leave including bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Salary: Competitive annual salary + £10,000 uplift (paid monthly and subject to the usual deductions)
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Join Our Growing Team as a Service Engineer!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Veolia Water Technologies UK (VWT UK) is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the Healthcare and Scientific market. We are looking for a dedicated and driven Service Engineer to join our team to specifically focus on our Renal lab equipment range. This will involve you entering Renal departments and servicing vital healthcare equipment providing patients with life-sustaining dialysis treatments. This role offers structured progression and a chance to make a real impact on our business, the environment and peoples lives.

What will you be doing?

As a Service Engineer, your key responsibilities will include but not be limited to:

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments

• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development

• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity

• Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly

• On-Call Flexibility: As you grow in the role, you'll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;
 
https://www.youtube.com/watch?v=EDLteqsQ0Tc

What do we need from you?

Experience: Previous experience as a Service Engineer in the Healthcare and Scientific market. Knowledge of water treatment or wastewater plants is desirable.
Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
Driving Licence: A full UK driving licence is essential for this role.

What is in it for you?

Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.

Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 23.5 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

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