QSight Supply Chain Operations Analyst

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

REQUIRED: Onsite in Durham, NC

Position Summary
QSight Supply Chain Operations Analysts are responsible for implementing inventory management processes for maintaining inventory accuracy, accountability, and control leading to reduced supply expense. This teammate should promote increased operational efficiency for high dollar clinical and physician preferred products. The Analyst will ensure data accuracy within QSight technology platform by working in accordance with established procedure guidelines and serve as point of contact for all supply-related issues at customer site. The Analyst may be required to assist in the implementation of technology platform(s), including cataloging items, collecting product data and usage, and assisting with initial inventory and staff training.

Core Responsibilities
•    Excellence in Customer Service with the goal of exceeding customer expectations by anticipating their needs.
•    Creates an environment of inclusion that adheres to the O&M Culture while practicing the IDEAL values; Integrity, Development, Excellence, Accountability and Listening.
•    This position reports to the Owens & Minor QSight Hospital Operations Manager.
•    This QSight Supply Chain Operations Analyst will be assigned to specific departments throughout  the customer site.
•    Responsible for managing the client relationship, delivering contracted services, providing superior customer service while maintaining accurate inventory levels utilizing QSight perpetual, RFID, and/or Kanban modules.
•    Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service offerings are integrated, where appropriate, into the operation of the supporting area.
•    Manages the engagement process for all projects, advanced logistics services, inventory management services, and technology services in the area assigned.
•    Ensures invoices are aligned with the status and scope of current agreements.
•    Collaborates with internal parties to facilitate the resolution of issues and to ensure consist