Senior Director, Office of Student Success

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:

Senior Director, Office of Student Success

Department:

Pharmacy | Education and Innovation

The Senior Director of the Office of Student Success serves as the College of Pharmacy’s chief student success officer, providing strategic leadership, program development, and operational oversight for a comprehensive portfolio of student success initiatives. Reporting to the Associate Dean for Student Success, the Senior Director is responsible for advancing a coordinated agenda that fosters student engagement, persistence, well-being, and achievement across the Bachelor of Science in Pharmaceutical Sciences (BSPS) and the Doctor of Pharmacy (PharmD) programs. 

This position leads a talented team of professional staff and student leaders dedicated to academic support, career services, registration, first generation student success, leadership programs, and major student events. The Senior Director plays a central role in shaping policies and practices that reduce operational barriers, promote wellbeing, and enhance the student experience. 

Key Responsibilities

Strategic Leadership:  

• Set the vision and direction for undergraduate and PharmD student success services and programming in the College of Pharmacy. 

• Serve as senior advisor to college leadership on matters related to student success, student experience, and retention/progression outcomes. 

• Collect, analyze, and use data to drive continuous improvement in the office’s efforts. 

Student Support & Engagement:

• Oversee holistic student services that promote engagement, well-being, and career readiness. 

• Direct signature initiatives such as new student onboarding, leadership development, and first-generation student success programming. 

• Partner with faculty and academic leaders to identify and address barriers to retention and progression. 

Policy & Academic Administration:

• Oversee implementation of academic policies and procedures, including the PharmD Honor System, and ensure effective administration of processes involving academic standing, early alerts, excused absences, progression requirements, and appeals. 

• Serve as an ex officio member of relevant college committees. 

Supervision & Resource Management 

• Lead and mentor a team of 10+ staff and students, fostering a collaborative, student-centered culture. This includes 6 direct st