Senior Manager, Security Operations

Job Title

Senior Manager, Security Operations

Requisition

JR000015744 Senior Manager, Security Operations (Open)

Location

Bridgewater, NJ

Additional Locations

Job Description Summary

As a member of Keenova’s IT Security department and under the supervision of the CISO, the Senior Manager, Security Operations is responsible for the strategy, roadmap, and day-to-day execution of Keenova’s security operations capabilities. This role ensures consistent service delivery, measurable outcomes, and continuous improvement across incident response, security monitoring and detection, threat management, endpoint/host security, data loss prevention, and vulnerability and exposure management. The Senior Manager leads the design, implementation, and operational support of security solutions (applications and services), controls, policies, and procedures that protect Company data and assets, and advises management on notable threats, risks, and incidents.

Job Description

Responsible for the global IT security operations of the Company which includes management and oversight of a significant third-party provider.  Ensures 24/7/365 coverage for incident response, detection and recovery and is accountable for ensuring and following escalation paths and providing incident communications to appropriate Senior Leaders within the Company. Serves as a strategic advisor to influence outcomes and build top-performing programs collaborating with internal stakeholders and working with advanced technologies. 

Key Accountabilities

• Oversee day-to-day security operations execution, including incident detection, investigation, response, and recovery, with clear escalation paths and incident communications.

• Define and maintain the security operations operating model (coverage, on-call rotations, severity taxonomy, runbooks/playbooks, and stakeholder communications) to ensure repeatable execution.

• Own and regularly exercise incident response playbooks (e.g., ransomware, business email compromise, insider threat, cloud compromise), including tabletop exercises and after-action reviews.

• Lead security monitoring and detection engineering (log onboarding, alert tuning, false-positive reduction, and coverage mapping such as MITRE ATT&CK).

• Implement and govern risk-based vulnerability and exposure management (prioritization, remediation SLAs, exception/risk acceptance, and reporting to technology owners and leadership).

• Lead engineering and operational support of IT security solutions, tools, and systems (e.g., SIEM, EDR, email security, IAM-related monitoring, network security monitoring, DLP, vulnerability scanning).

• Manage performance and outcomes for security operations vendors and service providers (e.g., MDR/MSSP), including SLAs, runbooks, escalations, and continuous service improvement.

• Develop and report security operations metrics and dashboards (e.g., MTTD/MTTR, alert fidelity, vulnerability SLA performance) and present trends, risks, and improvement plans to stakeholders.

• Drive security operations automation and workflow integration (ticketing, enrichment, containment actions where appropriate) to improve consistency, scalability, and response speed.

• Perform and/or oversee security testing of applications, networks, and infrastructure (vulnerability assessments, penetration testing coordination, and validation of remediation).

• Support development and operation of data loss prevention (DLP) strategies and tooling; partner with Legal/Privacy on data handling requirements.

• Contribute to and coordinate audit and regulatory support efforts with internal and external auditors; create and manage responses to security reports, notifications, and alerts.

• Implement solutions observing compliance and control requirements (e.g., SOX, privacy laws, and applicable security standards) and drive continuous improvement of policies, procedures, and control effectiveness.

• Manage and develop information security operations staff and/or service partners through goal setting, mentoring, and career development; lead cross-functional security projects.

• Maintain a broad knowledge of current and emerging threats, technologies, architectures, and products; identify opportunities to enhance threat intelligence coverage and monitoring capabilities.

Qualifications

Education & Experience

• Bachelor’s degree or advanced degree preferred; professional security management certification preferred (e.g., CISSP, CISM