Temporary Summer Program Coordinator

Pepperdine University’s Business Services Office oversees the external events that take place on campus. This includes conferences, summer camps, filming, and other special events. Our office manages their operations from contracts, booking spaces/housing, set-up needs, and any other campus details. Business Services is seeking a Summer Programs Coordinator to join our team from the months of May - July to support the multiple groups hosting their events at Pepperdine this summer.

Duties

• ASSIST WITH SUMMER OPERATIONS - Serve as a point person for summer clients coming to Pepperdine's Malibu campus. Coordinating with permanent staff or student employees in order to provide world-class hospitality and customer service for all guests. Anticipating client's needs and proactively communicating information that is critical to a successful summer program as well as ensuring the University's needs are met. Working with numerous internal and external stakeholders to ensure the success and reputation of the department. Undertake and delegate the various daily, weekly, and ad hoc tasks needed to run a summer program.
• ASSIST STUDENT EMPLOYEES - In conjunction to the Manager, assist in providing varied and relevant assignments to students in order to build their professional experiences. Assist the students in tasks directly or indirectly when necessary.
• CLIENT COMMUNICATION - Ensure excellence in pro-active client communications for various groups visiting in the summer. Anticipate client needs and work interdepartmentally to address any questions.
• VENDOR COORDINATION - Coordinate, maintain relationships and communicate with vendor services, such as dining, catering, and linen providers, on behalf of the department.
• VISITING FACULTY HOSPITALITY MANAGEMENT - Assist Special Programs team with visiting faculty apartments during summer months. Communicate arrival and departure dates with visiting faculty and stakeholders as needed. Provide friendly and warm hospitality with faculty and guest staying on campus.
• Complete other duties as assigned.
• Uphold the University's mission through all work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required

• One plus year of professional or educational experience in faith-based higher education or event planning
• Passionate commitment to Pepperdine University and its mission, vision, values, and goals
• Commitment to the highest ethical standards, with personal and professional character and integrity beyond reproach
• Collaborative approach to work with a demonstrated ability to build relationships with a variety of personalities and work styles
• Excellent oral communication skills and superior written communication
• Superior discretion and confidentiality
• Exceptional organization, planning, attention to detail, and time management skills 
• Ability to meet deadlines and manage competing priorities
• Appropriate sense of urgency and responsiveness
• Ability to meet deadlines and manage competing priorities
• Ability to work weekends, some holidays, evenings, and Overtime as needed
• Ability to quickly learn new processes and procedures and adapt to assignment changes
• Ability to work both independently and as part of a team
• Creative and solutions-oriented approach to problem-solving
• Superior aptitude for customer service and hospitality
• High levels of initiative and a proactive approach to work
• Commitment to excellence in every aspect of work with a joyful and optimistic demeanor
• Familiarity and knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google suite
• General office familiarity with printers, scanners, copiers, phone systems, etc.

Preferred

• Familiarity with Pepperdine University business practices
• Experience or background in faith-based higher education
• Experience in event planning or hospitality management
• Knowledge of StarRez

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff