Claims Assistant

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   

• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.  

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  

• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.  

• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.  

• Enjoy flexibility and autonomy in your daily work, your location, and your career path.   

• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.  

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.  

WORK LOCATIONS: 6650 SW Redwood Lane Suite 215 Portland, OR 97224

PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program. 

ESSENTIAL RESPONSIBLITIES MAY INCLUDE 

• Sets up and enters new claims into claims management system.

• Inputs and reviews notes/diaries in claims management system as instructed.

• Processes payments.

• Processes mail; handles filing, faxing and photocopying.

• Performs other duties as assigned.

• Supports the organization's quality program(s).

•  Reviews, prepares, creates, and/or sends letters, reports, and forms.

• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

• Other activities/projects as assigned including the preparation and distribution of computer reports. 

QUALIFICATIONS 

Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. 

Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

TAKING CARE OF YOU  

• Flexible work schedule.  

• Referral incentive program.  

• Career development and promotional growth opportunities.  

• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one. 

WORK ENVIRONMENT REQUIREMENTS INCLUDE  
When applicable and appropriate, consideration will be given to reaso