Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Are you passionate about payroll and have a deep understanding of payroll tax? Are you a seasoned payroll tax reporting professional at the federal, state and local level? Do you love tackling cross-functional projects that make an impact? Are you naturally curious with a penchant for problem-solving and process improvement? Do you pride yourself on getting the details right and know how to analyze, question and resolve system and process issues with stakeholders and project teams, including software engineers, developers and operations? 

Justworks is seeking a Senior Analyst, Quality Assurance for its Payroll Compliance and Tax Research Team. In this role you will have the opportunity to shape the operational workflows around payroll tax and payroll tax reporting to ensure operational and system compliance in support of our Payments and Tax business. 

You’re an effective communicator, having worked with systems processes and best practices. You’re a self-starter who is continually learning and developing. You strive to make automation as intuitive as possible for end users and are looking to bring your knowledge to a fast-paced, entrepreneurial environment.

Our ideal candidate will have a desire to help others, a curiosity to learn, and an interest in supporting and mentoring others as you drive operational excellence and compliance.

Your Success Profile

What You Will Work On

• Drive, coordinate and test payroll tax related software updates, identify improvements and validate all updates to source.
• Create specifications and testing plans, identify and mitigate potential risks, holding our work to high quality standards. 
• Work with developers to streamline and improve payroll and payroll tax reporting processes in support of our customers and ensure successful implementation in support of our payments and tax engineering teams.
• Research and analyze system requirements for new tax changes, noting any compliance gaps and providing insight on new rules and new technologies to enhance scalability of operations.
• Quarterback new operational and compliance system enhancements, including gathering requirements from business stakeholders and once in flight, testing and monitoring progress through completion.
• Create, maintain, and update dashboards and queries as needed to monitor payroll and payroll tax compliance.
• Ensure deliverables stay on track and meet acceptance criteria.
• Maintain user permissions and security, as required, in coordination with other cross-functional teams.
• Serve as a compliance subject matter expert to troubleshoot payroll and payroll tax issues. 
• Act as liaison between third-party vendors and Justworks for issue resolutions and interpreting project requirements, as required.
• Maintain application SOX compliance and coordinate system support for in and out-of-scope processes.
• Assist with resolving deficiencies that arise in audit and compliance validations.
• Ensure tax updates are validated and successfully uploaded to all applicable systems in a timely manner.
• Demonstrate latitude for independent decision making.
• Organize and lead regular validation compliance efforts to ensure completeness and accuracy of exception data being presented for review.
• Monitor and report on key compliance metrics as well as present the status to stakeholders.
• Interact and communicate effectively with internal team members and state & government tax agencies.
• Be a Coach and mentor to other Justworkers and maintain a positive attitude, even in the face of adversity.
• Document internal processes/controls and develop improvements where appropriate to ensure efficient, scalable, and compliant payroll and payroll tax systems.
• Perform other related duties as assigned.