Sr. Informatica Administrator

Job Summary

The Sr. Informatica Administrator (IA) conducts the day-to-day administration of Informatica platforms. In this role, the IA will be responsible for implementation, configuration, maintenance, monitoring, and performance of on-prem and cloud-based Informatica tools and applications; including: PowerCenter (PC) and Intelligent Data Management Cloud (IDMC).

Duties and Responsibilities

• Provide full range of administration duties for the Informatica PowerCenter and Informatica IDMC platforms; Manage PC repositories, schedule, and monitor PC workflows; Provision access to PC and IDMC components
• Support development teams
• Manages system maintenance activities including reviewing error logs and user-reported errors, then perform root cause analysis and develop remediation plans
• Develop and manage the implementation of policies, standards, guidelines, and best practices to effectively administer the Informatica environments
• Develop and maintain standard operation procedures for installation, configuration, and other administration tasks
• Automate work items and tasks
• Plan and support the migration of PowerCenter workflows to IDMC
• Proactively monitor, trend, and tune the Informatica environments
• Evaluate access and use through regular audit reports
• Respond to user requests (tickets) in timely manner
• Mentor and train team members on administration duties of Informatica
• Promote code from one environment to another following strict SOX audit guidelines
• Communicate to leadership system health and performance of both production and development environments
• Participate in disaster recovery planning and annual testing
• Provide on call support for incidents related to data integration platforms
• Proactively monitor the platforms to detect issues before they impact users; monitor for: warnings, errors, performance, capacity, configuration, etc.
• Work with vendor to install software patches
• Coordinate work with other database and system administrators
• Troubleshoot software issues
• Support production jobs with performance tuning, metrics, and troubleshooting

Experience and Education Requirements

• Associate’s/Bachelor's Degree (preferred emphasis in technology, engineering, or math related field) or equivalent combination of education and experience 
• 4-7 years of experience working with and administering Informatica PowerCenter and Informatica IDMC
• Experience with setup, configuration, and content management of workflows, governance, and integration tools
• Experience with performance, tuning, and troubleshooting of the Informatica platforms
• Experience automating, scripting, and streamlining processes preferred

Skills and Abilities

• Excellent understanding of the following technologies: Informatica PowerCenter and Informatica IDMC platform and services.
• Ability to code and debug PowerCenter workflows (end to end ETL processing)
• Working knowledge of database management systems
• Excellent communication skills both written and verbal
• Working knowledge of MS360 platform including: MSExcel, MSWord, Visio, and PowerPoint
• Working knowledge of Active Directory, DNS, file shares, networking concepts, and cloud environments
• Working knowledge of other data integration and ETL tools and applications (e.g. Alteryx, TableauPrep)
• Knowledge of Information Technology Infrastructure Library (ITIL) concepts and other IT best practices
• Scripting and automation skills using PowerShell or similar scripting/programming language
• Fast, adaptive learner with ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to work in fast paced, multi workstream environment and be able to effectively report on progress, prioritize, and delegate to others where necessary
• Exhibits flexibility and tolerance for ambiguity, strong work ethic, and a results-oriented work style
• Ability to work with others to achieve team goals, as well as mentoring and developing skills of others
• Exceptional customer service skills, leveraging conflict resolution skills where necessary
• Working knowledge of Jira and Confluence
• Organizational, communication, and time management skills
• Interpersonal and presentation skills for interacting with team members and business units
• Analytical, problem solving, and decision-making skills
• Ability to work in a team environment
• Strong technical documentation ability
• Knowledge of Azure and GitHub is desired

Other Requirem