Field Recall Administrative Processor

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

 

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

 

Division Information

Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

 

In Denton, we have manufactured, supported, and distributed over 600,000 trucks and over 1 million trucks as a company. Our employees take great pride in our products, and we are recognized as a premier employer and valued partner in the local community.

Requisition Summary

Peterbilt Motors Company, a PACCAR Company, has an immediate opening for a Warranty Project Administration Claims Specialist within the National Fleet Accounts department. This multi-faceted position will work with internal teams to track repair activities, file warranty claims, as a data analyst for field action repairs and assist in other project administration duties as needed.

Job Functions / Responsibilities

• Interfacing professionally and effectively with others (internal and external) in resolving warranty claims and or field action activities
• Project oriented data analytics and reporting
• Ability to demonstrate problem solving skills through critical thinking
• Innovative mind-set to accomplish large-scale project objectives; be unconventional when needed
• Analyze and process warranty claims
• Review claim information provided by field action teams working independently or with other team members to properly assess next steps in processing, reporting and project completion
• Perform additional administrative duties as assigned

Skills / Competencies

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• 2 to 5 years of administrative and/or project leadership experience
• Ability to perform in a fast-paced and results-oriented environment
• Handle multiple tasks, take initiative, team player, problem solver, critical thinker, detail-oriented professional
• Self-Starter
• Excellent interpersonal skills
• Proficiency with Microsoft Office Suite (Word/Excel/PowerPoint) required
• Detail oriented driving for high level of accuracy

 

 

 

 

Education

A Bachelor's degree is recommended for this position; however, we will consider candidates that are currently pursuing their Bachelor's and will have obtained this degree within a reasonable time period.

Paccar Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

• Competitive salary and 401k with up to a 5% company match
• Fully funded pension plan that provides mon