Sr Dir Lumina Business Development

What You Need To Know

Responsible for identifying, building, and maintaining strong relationships between Southern Glazer’s Wine & Spirits and Ankaa Global Logistics suppliers, customers, 3PL’s, and commercial stakeholders. Focused on transforming current supply chain and operations processes and services into innovative solutions. Identify and Pursue Business Opportunities: Research and analyze market trends, competitor offerings, and potential customer needs to identify growth opportunities for third-party logistics (3PL) services. Develop and Implement Business Strategies: Create and execute a business development plan focused on achieving growth targets and expanding market reach in the 3PL sector. Build and Maintain Client Relationships: Establish strong, long-term relationships with potential and existing clients, understanding their logistics needs to deliver tailored 3PL solutions. Address issues or concerns raised by customers in a timely and effective manner, finding solutions to ensure customer satisfaction and retention. Negotiate Contracts and Pricing: Lead contract negotiations, manage pricing discussions, and ensure mutually beneficial agreements that align with company profitability and client satisfaction. Manage Ankaa customer accounts, contracts, renewals, and upselling or cross-selling of additional products or services.

Overview

Responsible for identifying, building, and maintaining strong relationships between Southern Glazer’s Wine & Spirits and Ankaa Global Logistics suppliers, customers, 3PL’s, and commercial stakeholders. Focused on transforming current supply chain and operations processes and services into innovative solutions. Identify and Pursue Business Opportunities: Research and analyze market trends, competitor offerings, and potential customer needs to identify growth opportunities for third-party logistics (3PL) services.Develop and Implement Business Strategies: Create and execute a business development plan focused on achieving growth targets and expanding market reach in the 3PL sector.

Primary Responsibilities

• Build and Maintain Client Relationships: Establish strong, long-term relationships with potential and existing clients, understanding their logistics needs to deliver tailored 3PL solutions. Address issues or concerns raised by customers in a timely and effective manner, finding solutions to ensure customer satisfaction and retention.
• Negotiate Contracts and Pricing: Lead contract negotiations, manage pricing discussions, and ensure mutually beneficial agreements that align with company profitability and client satisfaction. Manage Ankaa customer accounts, contracts, renewals, and upselling or cross-selling of additional products or services.
• Collaborate with Cross-Functional Teams: Work closely with operations, finance, and customer service teams to ensure the seamless onboarding of new clients and continuous improvement of services.
• Monitor Industry Trends and Competitors: Stay informed about trends, regulatory changes, and new technologies in the logistics industry to proactively address challenges and drive innovation.
• Generate Sales Reports and Forecasts: Prepare regular reports on performance, projections, client feedback, and market conditions to support strategic decision-making.
• Ensure Client Satisfaction and Retention: Address client concerns and work proactively to improve client retention through service quality, issue resolution, and relationship-building.
• Lead Marketing and Networking Initiatives: Represent the company at open houses, conferences, and other networking events to build brand awareness and generate leads

 

Additional Primary Responsibilities

• Facilitate effective communication between cross-functional teams within the company a