Mobile Service Technician, Riviera Beach

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
The Mobile Service Technician will be based out of the Riviera Beach service center. The Mobile Technician will complete Mobile appointments from South of Orlando to West Palm Beach and when there are no mobile appointments scheduled repair Lucid Motors vehicles on-site.

The Role

• Diagnose, maintain, and repair Lucid Motors vehicles from the service center or a mobile location
• Travel to client locations to provide on-site maintenance and repair for mobile appointments
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
•  Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Properly perform the walk-around and write-up processes, explaining all service options to clients including time and cost estimates during mobile appointments
• Ensure that work done meets Lucid’s exacting standards before vehicle is returned to client act as the last QC step
• Perform a thorough redelivery process, ensuring all client needs have been met, client understands all services performed, and answer any questions that may arise
• Review schedule with manager to plan travel time and visit duration for mobile service appointments
• Responsible for maintaining the appearance, cleanliness and organization of the mobile van as well as equipment in the service center

Qualifications

• Previous experience with EV diagnosis and repair
• High School Diploma or GED equivalent
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Excellent written and verbal communication skills
• Highly organized
• Comfortable working independently and as part of a team
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Must possess a valid driver license and comply with company's driving policy

Preferred Experience:

• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Experience in luxury automobile repair environments
• Previous OEM Master Technician Certification
• ASE Master Technician Certification required

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At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.