Security Officer

Company Description

Starting pay rate $19/Hour- Use our Daily Pay benefit and get access to your pay as you need it.

Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival, to athletes honing their skills at the Utah Olympic Park, to adventurers seeking a mountain retreat, our guests hail from every corner of the globe. Embark on this journey with our team and together, let's extend a warm welcome to the world in Park City.

Job Description

As a Security Officer, you will play a vital role in ensuring the safety, security, and well-being of our guests, team members, and resort property/s. This position is a unique blend of traditional security responsibilities and resort hospitality service. In addition to protecting company assets and responding to emergencies, you are expected to provide a welcoming and helpful presence, delivering excellent service to our guests and team members at all times.

Security Officers are responsible for monitoring resort property, managing access points, and responding to incidents involving police, fire, or medical emergencies. This role includes conducting safety inspections, writing detailed incident reports, assisting guests and team members with security-related concerns, and supporting public safety personnel as needed. A successful Security Officer demonstrates professionalism, sound judgment, and strong hospitality skills while maintaining a safe and secure environment.

As the Security Officer you will:

• Serve as the first responder to incidents involving police, fire, or medical emergencies, and take appropriate action within the scope of Security Officer duties.
• Maintain a visible, security presence at assigned locations.
• Control access at designated entry and exit points.
• Monitor security systems, including fire alarm panels, surveillance cameras, and proprietary monitoring stations, in compliance with legal and company requirements.
• Conduct safety and security inspections in accordance with policies and procedures.
• Maintain accurate records, logs, and checklists of security activities.
• Prepare detailed, accurate, and timely incident reports; utilize computer systems and email communications as needed.
• Respond to basic service requests and perform preventive maintenance on guest room electronic security systems and in-room safes, when applicable.
• Manage lost and found inventory in accordance with company procedures.
• Perform traffic control and parking enforcement duties as required.
• Respond to security-related complaints and resolve or escalate appropriately.
• Assist public safety officers as needed or requested.
• Manage key control, distribution, and accountability.
• Perform additional duties as assigned by management.

Qualifications

• Must be 21 years old.
• Strong verbal and written communication skills.
• Proficiency with basic computer systems and email.
• Must be able to lift 50lbs and work in outdoor weather conditions.
• Must be able to work weekends and holidays as required.
• Previous experience in security or a related field is preferred (minimum of 1 year) but not required.
• Prior hospitality or guest service experience strongly preferred.
• Ability to remain calm and professional in high-pressure or emergency situations.
• Excellent judgment, integrity, and attention to detail.
• Must be able to stand, walk, and perform physical duties for extended periods.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness &