Manager, Owner Onboarding

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

Position Summary 

The Owner Onboarding Representative Manager will provide leadership to the day-to day operations of the Owner Onboarding department, while achieving defined targets, assisting in personnel selection and development, and is responsible for maintaining a high level of customer satisfaction.  

 
How You’ll Shine: 

• Maintain a high level of professionalism at all times  

• Provide training for the team in product knowledge, document content, and compliance as needed 

• Constructive involvement in daily meetings.  

• Deliver the required targets for the site by supporting and motivating staff to achieve performance goals  

• Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise 

• Training, evaluating, and monitoring the performance goals of direct reports  

• Other duties may be assigned  

 

What You’ll Bring: 
• bachelor degree or equivalent combination of education and directly related experience 
• wvo product knowledge, workday courses, sales training relative to owner onboarding 
• ability to prioritize and organize tasks 
• ability to influence 
• excellent verbal and written communication and interpersonal skills 
• ability to manage concurrent assignments in an effective and efficient manner 
• strong conflict management skills 
• expert contract standards expertise preferred 
• 1+ years wyndham sales experience preferred 
• 1 year previous customer service experience 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject t