Qualified Professional / QP / Mobile Crisis Management / Dispatcher / Fulltime

We are hiring for:

Qualified Professional / QP / Mobile Crisis Management / Dispatcher / Fulltime

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Job Description Summary
This overnight Mobile Crisis Dispatch position works 3 nights per week, 7p-7a in the office answering behavioral health crisis calls and completing data entry. The dispatcher is the entry point for all crisis callers, initially assisting with deescalating situations and secondarily triaging the calls in order to dispatch responders into the community. Overnight dispatchers also complete data entry to support the billing and other admin staff along with filing and other paperwork support.

                                         

Pay: $22.00-$24.00 per hour

Schedule: Tuesday, Wednesday and Thursday 7pm-7am, office based.

     

Position Requirements:: Must meet the requirements of a Qualified Professional.

• Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served
• Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served
• OR
• Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
• Other duties as assigned.

Definitions:

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Responsibilities:

• Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition.
• Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
• Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling
• Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Performing Case Management functions of linking and arranging for services and referrals
• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation
• All other duties as assigned.

#INDMCM

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs <