Marketing Operations Specialist (HubSpot)

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. 

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. 

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! 

How you’ll make an Impact   
As the Marketing Operations Specialist, you will become the glue our marketing and sales teams need. You will help optimize our marketing and sales operations, build new processes that enhance lead generation and nurturing strategies, and ensure pristine data and process hygiene for needed for sales and marketing excellence.  

Summary of Location and Hours  

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). 
• 8am – 5pm, Mon-Fri, EST/CST 

What you will be doing   

• Sales Enablement: Collaborate with the sales team to improve sales productivity, including configuring automation workflows, sales sequences, and performance tracking. Assist the sales team with tool troubleshooting and insights to drive performance. 
• Sales and Marketing Alignment: Collaborate with sales and marketing teams to execute integrated processes that align sales and marketing around lead generation and conversion. 
• Reporting: Monitor, analyze, and report on sales and marketing performance. Generate regular and ad-hoc reports for stakeholders 
• Data Hygiene: Maintain pristine CRM data by managing duplicate contact and company records, blocking spam domains from form submissions, and enforcing standards that protect database integrity and email deliverability. 
• HubSpot Workflow Audits: Regularly audit active workflows to identify errors, stale automations, and broken logic. Ensure all automations remain aligned with current business processes, team structure, and referenced assets. 
• Lead Routing: Manage round robin lead assignment workflows, ensuring rotations stay accurate as team members are added, removed, or change roles. Reassign contact and deal ownership as needed to keep lead distribution fair and consistent. 
• Campaign Support: Set up, configure, and maintain marketing campaigns, including emails, workflows, and automation sequences. Implement user segmentation, monitor campaign performance, and build reports and dashboards that demonstrate ROI. 
• Training and Configuration Support: Provide training and support to sales and marketing teams on HubSpot and related tools. 
• Content Operations: Manage coordination, scheduling, and publishing digital content across platforms (blogs, website pages, video uploads, and social media). 
• Website Maintenance: Regularly update and maintain the HubSpot-built website, ensuring all content is up-to-date and functioning correctly  
   

You’ll be successful in this role if you have  

• Minimum of 3-5 years in sales or marketing operations, preferably in a technology-driven environment working at mid-to-enterprise-sized business.