Claims Assistant - Liability - Sun Prairie, WI - Hybrid

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

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Claims Assistant - Liability - Sun Prairie, WI - Hybrid

PRIMARY PURPOSE: 

Sedgwick is now seeking a proactive, driven and experienced Claims Assistant to support our Liability Adjusters. This exciting career opportunity will provide you with the opportunity to utilize your high-level administration skills to progress your career at Sedgwick.  

ESSENTIAL FUNCTIONS and RESPONSIBILITIES 

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Manage customer and client enquiries and provide positive and effective solutions, including complex claim scenarios 
• Providing proactive administrative support to our loss adjusters
• Professional written correspondence, including reports and emails

About you: 

• Strong time management skills including the ability to multitask
• Ability to work autonomously and in a fast-paced environment
• Advanced skills in Microsoft office will be strongly considered 
• Demonstrated experience in a customer service environment (including account management) with the ability to undertake objection handling 
• Positive attitude and a willingness to contribute to a high performing team and culture
• Ability to work proactively with the team to make sure all daily tasks are completed

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!

Some of the Benefits of working with us are:

• Hybrid working arrangement. #LI-Hybrid 
• Professional Development through Sedgwick University

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.