Director, Communications

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Director, Communications

Project & Development Services (PDS)

About JLL 

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 110,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

The Opportunity

JLL’s largest business line, Real Estate Management Services (REMS), partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient and responsible approach to shaping a better world of work. Our team serves occupier and investor clients with a suite of integrated services across multiple industries and geographies. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed.

We are currently seeking a Director of Communications to lead the planning and execution of employee and executive communications the Project and Development Services sub-business line in REMS, as well as supporting the main stakeholder in all aspects of her leadership role. This role manages engaging, informative and inspiring employee communications that reinforce our global strategy and enable change and transformation while supporting engagement and retention; and contributes to external communications, working in cooperation with our Public Relations and Marketing team, that strengthen PDS’ market presence and support marketing campaign efforts. This individual understands key messages and business challenges, translates them into a clear and crisp communications strategy and messaging points, and adeptly guides executives through communications initiatives. This individual will remain aligned with external marketing initiatives and champion JLL’s brand, purpose, culture and values, positioning JLL as an employer of choice and the premier global corporate real estate services provider.

This role will report to the Global Head of Communications, Real Estate Management Services.

Essential responsibilities

• Develop and execute successful employee and executive communication strategies and programs that align to business mission and goals
• Understand and clearly articulate each executive’s goals and objectives in relation to the business’ mission, values and strategic direction in all communications
• Develop robust strategic communication plans that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachable
• Take on special projects as needed to further business objectives and support key stakeholders
• Prepare speeches, scripts and presentations for executive-level speaking engagements, including internal and external events
• Monitor social media for topics relevant to each executive’s area of expertise
• Develop thought leadership blog posts and contribute articles on behalf of executives on channels like LinkedIn
• Partner with Public Relations/external communications on executive messaging for key story placements
• Manage the organization’s major intranet, collaboration sites and internal communities
• Provide strategic counsel to business leaders on communications issues and change management pr