Timberland: Store Manager - Myrtle Beach Tanger Factory Stores

As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team of brand advocates who in turn create a consistent best in class customer experience that aligns with our brand’s purpose and values. Additionally, you are responsible for setting an example for customer engagement and selling for your team. You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed. 

Timberland, a VF Company  

Founded in 1973, Timberland® is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature.  

At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.  

By joining Timberland, you will serve as a purpose-led, performance driven, brand ambassador. You will build productive relationships by providing products to “adventurous doers” allowing them to “step outside and move the world forward.” You will also have the opportunity, tools, and environment to more explore the world around you and make meaningful, lasting connections. 

How You Will Make a Difference: 

• Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets 

• Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.  

• Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed. 

• Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store. 

• Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real-time feedback that enables growth and success. 

• Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives.  

• Maintain store inventory through proper shipping and receiving procedures. 

• Select, hire and develop a high performing team 

• Build an active talent community and network  

• Responsible for development of staff: 

• Actively communicate and maintain succession plans for staff  

• Commun