Staff Software Engineer

Local or 100% Remote

Who we are at Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

We're seeking a Staff Software Engineer to join our team to help scale Point's multi-product digital platform. In this strategic role, you will lead the Customer Operations Pillar while defining and driving the technical roadmap aligned with the product vision, empowering our Sales and Customer Experience team to deliver smarter, faster, and personalized experiences for our customers.

You’ll lead architectural design across multiple systems, champion the integration of AI-driven capabilities across communication channels, and play a key role in shaping the future of how we engage with homeowners. This role is ideal for a highly experienced engineer who excels in fast-paced environments, thrives on solving complex challenges, and brings a strong product mindset to cross-functional collaboration.

Check out our latest Engineering Blog to learn more about why it's a great time to join Point's Engineering team!

Your responsibilities

Architecture & Strategy

• Define and evolve intelligent system architectures that leverage AI and ML to deliver personalized customer experiences.
• Lead the strategic integration of across platforms—ensuring alignment with the long-term product and technical vision.
• Promote modular, maintainable architectures that support rapid experimentation while maintaining robustness and regulatory compliance.

Cross-Functional Collaboration

• Partner with Product, Design, Marketing, Sales, and Customer Experience teams to transform business challenges into intelligent, AI-enhanced solutions.
• Contribute to product discovery, ensuring technical investments deliver long-term value.
• Collaborate on responsible AI practices, including fairness, transparency, and ethical use of data.

Execution & Delivery

• Remain hands-on, writing and reviewing code across codebases in multiple languages (e.g., TypeScript, Python, Ruby).
• Drive greenfield initiatives and AI-powered features across communication channels like chat, voice, email, and web.
• Lead multi-team delivery efforts while balancing scope, quality, and speed.

Technical Leadership & Mentorship

• Establish and uphold engineering best practices in design, testing, monitoring, and code quality.
• Mentor engineers and lead through hands-on contribution and architectural guidance.
• Foster a culture of technical excellence and cross-team collaboration.

 

About you

• Required Qualifications
  • BS/MS/PhD in Computer Science/Engineering or equivalent degree.
  • Overall 10+ years of experience building robust software applications using languages such as Java, Python, Ruby, TypeScript etc.
  • Proficiency with at least one public cloud provider (Azure, AWS, GCP) and experience building cloud-native applications.
  • Hands-on experience with both NoSQL and relational databases.
  • Proven track record of building and scaling reliable, customer-facing applications.
  • Clear communicator who adapts messaging for technical and business audiences.
  • Skilled in navigating ambiguity, setting direction, and aligning teams.
  • Trusted partner to cross-functional teams with a focus on impact and outcomes.
• Preferred Qualifications
  • Experience building responsive fro