Technical Product Manager - SubItUp

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About SubItUp

SubItUp is a leading provider of cloud-based scheduling solutions that empower organizations to optimize resource management, enhance team productivity, and streamline operations. We believe that everyone can love what they do for work. We help teams - from global corporations to small businesses - solve their problems through a collection of workforce tools that enable them to work more efficiently. In the end, our platform fuels their success, improvement, and smiles. Our innovation supports universities, government agencies, and other businesses in achieving operational excellence through cutting-edge technology. At SubItUp we constantly strive for excellence. Every iteration is an opportunity for evaluation and improvement. We are a team dedicated to achieving desired outcomes together in a kind, exciting and fun way. Are you ready to join a team with the drive to create lasting change in the workplace? Join our mission to revolutionize scheduling and resource management by becoming a part of our global dynamic team.

The Position:

We are seeking a talented and driven Technical Product Manager to join our team. As a Technical Product Manager, you will play a pivotal role in delivering daytime operational availability, technical leadership, and high-quality software development. You will collaborate closely with cross-functional teams and customers to design, develop, and deploy robust, scalable, and secure products that meet our business goals. You will play a critical role in strategic roadmap planning and company strategic planning.  A big picture understanding and attention to detail is required.

Key Responsibilities:

Operational Oversight

• Lead downtime management and response.
• Last line immediate customer technical response.

Product Strategy & Roadmap

• Prioritize platform performance and operational scalability improvements to ensure system readiness.
• Prioritize feature development and enhancements based on customer feedback, market trends, and strategic goals.
• Define and own the product vision, strategy, and roadmap in alignment with SubItUp’s business objectives.

Technical collaboration

• Define and implement technical strategies, architecture, and development best practices.
• Work closely with engineering teams to define requirements, user stories, and acceptance criteria for product features and core platform enhancements.
• Manage architectural changes ensuring scalability, availability and budget requirements.
• Manage third party relationships by submitting enhancement requests, escalating issues, and gathering product information.
• Collaborate on QA processes to validate product quality and functionality before release.
• Oversee security compliance.
• Conduct code reviews and ensure adherence to coding standards and quality metrics.

Product Development

• Engage directly with colleges and end-users to understand their needs, challenges and workflows.
• Support sales by assisting in RFP responses and technical product demonstrations.
• Collaborate with Product Managers and Designers to translate business requirements into technical solutions.
• Oversee end-to-end development lifecycle, from requirements gathering and design to deployment and maintenance.

Stakeholder Communication

• Serve as the primary point of contact for product updates both internally and externally.
• Present product updates, feature demonstrations and future roadmaps to leadership, partners and, customers.
• Act as a liaison between business and technical teams to ensure clear and consistent communication.
• Provide regular updates on project progress, risks, and mitigation strategies.

Leadership & Mentorship:

• Serve as subject matter expert to a team of  software engineers, providing techni