Jobs and Careers

Senior Analyst, Business Transformation Office

United States, United Statesfull_timeVerifiedPosted 7 Jul 2026

💰 $168,900/yr($89,100/yr – $168,900/yr)

About the role

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Business Transformation Office (BTO) partners with Revenue Operations, Sales, Marketing, Customer Success, Finance, and IT to simplify how Elastic operates and help our global go-to-market organization scale.

As a Business Transformation Program Analyst, you will support projects from intake through delivery, coordinating Salesforce enhancement requests, gathering business requirements, documenting processes, and partnering with business stakeholders and IT to deliver scalable solutions.

This is a great opportunity for someone early in their career who enjoys solving problems, working with data, and guiding operational improvements.

What You'll Do

Coordinate the end-to-end intake, prioritization, and delivery of Salesforce enhancement requests.
Partner with business stakeholders to gather requirements, document processes, and clarify business needs.
Serve as the primary liaison between Revenue Operations and IT delivery teams.
Track project timelines, action items, risks, and key operational metrics.
Support user acceptance testing (UAT), release readiness, and change management activities.
Create process documentation, training materials, and user communications.
Identify opportunities to simplify, standardize, and improve business processes.

What You Bring

Bachelor's degree in Business, Information Systems, Operations, Engineering, or a related field.
1–3 years of experience in Project Management, Business Analysis, Revenue Operations, Sales Operations, Process Improvement, or Technology Implementation.
Experience with Salesforce or another CRM platform.
Knowledge with project management tools such as Jira, Asana, Monday.com, or Smartsheet.
Solid Excel or Google Sheets skills.
You should have great communication skills. You need to be organized. You also need solid analytical skills.
Experience documenting business processes is a plus.

#LI-AM2

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 4