Jobs and Careers

Sr. Payment Product Manager

United Statesfull_timeVerifiedPosted 26 Mar 2025

💰 $128,357/yr($103,905/yr – $128,357/yr)

About the role

40 hours/week Candidates must reside within the communities that Travis Credit Union serves: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus and Yolo counties. This position is considered hybrid so you must be within a commutable distance to our corporate headquarters in Vacaville, CA. Summary: Travis Credit Union’s (TCU) Product Manager will be responsible for the design, development, and execution of strategies to drive the innovation and future state of TCU’s business growth through product value proposition. This position will have responsibility and accountability for managing, analyzing, and providing input on the performance and drivers of the organization’s product portfolio and member behavior. The Product Manager will use quantitative and qualitative analysis and interpret evolving industry trends and portfolio performance to provide thought-leadership on future product development, and TCU’s strategic direction. This role is cross-functional in nature requiring collaboration with multiple departments and business stakeholders. The overall objective of this role is to develop and execute a comprehensive product strategy for TCU, aligning the products with the company’s overall business goal and objectives. Profile:

Leads efforts to understand the competitive landscape and identify opportunities for TCU’s product portfolio.
Leads the conceptualization, design, and deployment of specific value propositions and product design features.
Applies analytical rigor in leveraging advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution.
Communicates the significance of strategic insights to senior leaders and other key partners to drive business decisions.
Collaborates with key partners to identify and develop a holistic member-centric suite of products that deliver a best in class experience.
Stays abreast of product trends and new market segments as well as vendor/fintech landscape to enable a successful product launch.
Through effective leadership, owns, evolves and continuously improves the credit union’s product portfolio.
Manages the relationship with third party vendors.
Participates in civic and community activities to enhance the credit union’s image and visibility, as well as reinforce the credit union’s commitment to the communities we serve.

Not all functions/tasks are listed above; however, those listed are considered essential. Skills:

Ability to serve as project leader for all product and services initiatives and coordinate cross-functional teams.
Knowledge of applicable laws and regulations regarding financial industry processes and procedures.
Thorough understanding of the business with the ability to perform analysis and function in a goal-oriented, business outcome-based atmosphere.
Strong decision-making skills and proven ability to lead projects and ensure objectives, goals and commitments are achieved.
Professional communication and interpersonal skills to work effectively with all levels of credit union staff, members, community, and regulatory agency representatives.
Ability to effectively work with, and coordinate the use of, internal and external vendors & consultants relative to delivery.
Advanced analytical and problem-solving skills.
Ability to exercise judgment, initiative, and tact in dealing with others.
Sound understanding of Financial Industry products and services.
Strong communication skills including ability to explain complex issues and solutions to all levels of management.
Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
Familiar with using various data analytics tools (i.e. Microsoft Excel, Tableau, and Business Intelligence).
Deep curiosity for how complex (financial) systems work, and an ability to internalize and analyze this information quickly.
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