Supervisor Security & Mailroom Operations

Sumitomo Pharma Co., Ltd. is a global pharmaceutical company based in Japan with key operations in the U.S. (Sumitomo Pharma America, Inc.), Canada (Sumitomo Pharma Canada, Inc.) and Europe (Sumitomo Pharma Switzerland GmbH) focused on addressing patient needs in oncology, urology, women's health, rare diseases, psychiatry & neurology, and cell & gene therapies. With several marketed products in the U.S., Canada, and Europe, a diverse pipeline of early- to late-stage assets, and in-house advanced technology capabilities, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.

Job Overview

We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Supervisor, Security & Mailroom Operations.  The Supervisor Security & Mailroom Operations is an on-site (Marlborough, MA.) position that reports to Head of Facilities. Supervisor Security & Mailroom Services will also be responsible for implementing and maintaining Security and Mailroom policies and procedures, as well as troubleshooting any issues that arise. The Supervisor, you will play a crucial role in ensuring that our security and mailroom operates smoothly and efficiently, contributing to the overall success of our organization for both on site staff and remote staff.

Job Duties and Responsibilities

• Ensure timely and accurate distribution of incoming and outgoing mail.
• Implement and maintain Security and Mailroom policies and procedures.
• Monitor and manage Security / Mailroom budget and expenses.
• Coordinate with other departments to ensure efficient mail distribution.
• Coordinate with internal departments to ensure efficient security services
• Maintain records of all Security and Mailroom activities.
• Troubleshoot and resolve any Security or Mailroom issues.
• Ensure compliance with postal regulations and company policies.
• Oversee the maintenance and repair of mailroom equipment.
• Oversee security and mailroom vendor operations.
• Prepare and submit regular reports for Security / Mailroom operations.
• Handle confidential and sensitive information with discretion.
• Develop and implement strategies to improve Security and Mailroom efficiency

Key Core Competencies

• High level of organizational skills
• Ability to manage and develop vendor relationships – holding vendors accountable on both performance and financial metrics
• Ability to work cross functionally with high levels of teamwork and communication
• Ability to reconcile large amounts of data
• Self-starter
• Action oriented
• Problem solving mindset

Education and Experience

• Required:  High school diploma (or equivalent) with relevant time in field.
• Experience in on-site facilities and mailroom operations
• Experience in regulated environment industry

• Minimum 5+ years of relevant experience in biotech or pharmaceutical industry

The base salary range for this role is $81,700 to $102,100. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state.  Our robust time-off policy includes unlimited paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter.  Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to